Piyali Rajwanshi

Senior Software Engineer

Pune, Maharashtra, India13 yrs 3 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Experienced in API Testing and Web Services.
  • Strong background in troubleshooting and B2B support.
  • Proficient in multiple testing tools and methodologies.
Stackforce AI infers this person is a Senior Test Engineer with expertise in API testing and B2B support in the IT services industry.

Contact

LinkedIn

Skills

Core Skills

Api TestingWeb Services ApiB2b SupportTroubleshooting

Other Skills

ALMAgile & Waterfall MethodologiesBMC Patrol AlertsEclipseJIRALeadershipMS OfficeMicrosoft ExcelMicrosoft WordParasoftPostman APIREST APIRemedy IncidentSoap uiselenium

About

Experienced Senior Test Engineer with a demonstrated history of working in the information technology and services industry. Skilled in API Testing, Eclipse, ALM, Web Services API, and REST API. Strong engineering professional with a Rajiv Gandhi Engineering and Research Technology focused in IT from Vidya vihar high School.

Experience

Globant

Senior Software Engineer

Feb 2020 – Present · 6 yrs 1 mo · Pune, Maharashtra

API TestingPostman APIWeb Services APIREST APIseleniumEclipse+4

Cognizant

Associate

Oct 2018 – Feb 2020 · 1 yr 4 mos · Pune Area, India

Wipro limited

Senior Test Engineer

Dec 2014 – Feb 2020 · 5 yrs 2 mos · Pune Area, India

Infosys bpo

Process Executive

Oct 2012 – Oct 2014 · 2 yrs · Pune Area, India

  •  Providing B2B Support to Employees regarding Issues
  •  Providing Support on call, E-mail and Remedy Queue
  •  Troubleshooting issues regarding VPN, Outlook, BES, Rumba systems and Handset related issues
  •  Install/Remove software from user’s desktop via remote session.
  •  Creating Remedy Incident regarding issues and transferring to L2 Teams
  •  Providing On-Floor Support to the Analysts while dealings with calls, Email and Remedy Queue
  •  Doing Daily Audits of Incidents created by Analysts
  •  Mail box configuration on Mobile devices.
  •  Monitoring BMC Patrol Alerts and doing troubleshooting on the Alerts
  •  Helped in achieving SLA specially AHT and FCR.
  •  Remedy ARS System
  •  Remedy on Demand
  •  AS400 (RUMBA),
  •  SAP
  •  Active Directory
  •  SAM
  •  MS Office
B2B SupportTroubleshootingRemedy IncidentBMC Patrol AlertsMS Office

Education

Rajiv Gandhi College of Engineering, Research and Technology

Bachelor of Engineering (B.E.) — Computers

Jan 2008 – Jan 2011

Janata mahavidyalaya

High School Diploma — IT

Jan 2006 – Jan 2008

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