Sudheer Bulusu

Software Engineer

Hyderabad, Telangana, India3 yrs 10 mos experience

Key Highlights

Expert in building scalable backend systems.
Proven track record in automation and workflow design.
Strong experience in EdTech and SaaS industries.

Stackforce AI infers this person is a Backend Engineer specializing in SaaS and EdTech solutions.

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Skills

Core Skills

NestjsAwsGoDjango

Other Skills

A/B TestingAmazon S3Amazon SQSAmazon Simple Notification Service (SNS)AutomationC++CI/CDCRMDynamoDBElasticsearchLaravelMicroservicesMongoDBMySQLNode.js

Experience

3 yrs 10 mos

Total Experience

2 yrs

Average Tenure

1 yr 10 mos

Current Experience

Thena

SDE-2

Jun 2024 – Present · 1 yr 10 mos · Bengaluru, Karnataka, India · On-site

At Thena, I work on building backend systems that power our B2B customer support platform. My focus is on designing reliable services, improving automation, and enabling seamless customer communication.
Workflow Automation Platform: Designed and built a configurable workflow automation platform using Temporal to orchestrate complex, event-driven workflows with DAG dependencies, retries, compensation logic, and conditional execution paths. This platform powers core automation use cases across the product.
CRM & Core Platform Modules: Developed core CRM capabilities spanning accounts, contacts, activities, and task management, enabling better customer context and tighter integration with the ticketing system.
SLA & Auto-Responder Systems: Built SLA and auto-responder features that allow customers to define their own support policies, automate responses, and proactively manage ticket workflows to meet support targets.
Notifications & Integrations: Implemented real-time notifications across Slack, email, and in-app channels, enabling faster collaboration and timely updates for support teams and stakeholders.
Infrastructure & CI/CD: Owned deployment and CI/CD pipelines for hybrid gRPC and HTTP services on AWS ECS, using Cloud Map for service discovery and routing to support scalable microservice communication.
Rich Text Parsing & Messaging: Revamped backend parsing for Slack Block Kit → TipTap, enabling reliable rich-text formatting and improved message rendering across communication surfaces.
Tech stack: Nest.js, Node.js, TypeScript, PostgreSQL, MongoDB, Redis, AWS (ECS, SQS, SNS)

NestJSNode.jsTypeScriptPostgreSQLMongoDBRedis+1

Unacademy

Software Engineer

Jun 2022 – Jun 2024 · 2 yrs · Bengaluru, Karnataka, India · On-site

At Unacademy, I contributed to the Test Prep and UnacademyX and AirLearn verticals, working as a backend engineer across multiple high-impact products: Compete, Air Learn, and UnacademyX.
Compete (Test Prep, Gamified Learning):
Rebuilt a legacy SQL stored procedure–based question recommendation engine using Bloom filters, significantly improving performance (60% latency reduction) and decoupling it into a standalone microservice.
Designed and implemented an ELO-based rating system and real-time leaderboards for Compete, a high-traffic 1v1 quiz platform handling 10M+ matches and engaging 1.7M+ users in a year.
Airlearn (Language Learning App):
Served as a core backend engineer during the early stages of Airlearn, contributing to backend architecture and foundational system design.
Built the payment service supporting auto-renewable monthly subscriptions via Google Play and Apple App Store in-app purchases.
Integrated Google and Apple OAuth to enable seamless, secure authentication flows for users.
UnacademyX:
Worked as a core backend engineer on UnacademyX, contributing to foundational backend systems.
Designed and built an A/B experimentation platform that enabled data-driven personalization and faster iteration on product features.
Implemented paid subscription flows using Razorpay, supporting monetization for the platform.
Co-developed AI-powered talking avatars, leading to a 1.1% improvement in content completion rates.
Tech stack: Go, Django, Redis, MySQL, DynamoDB, Elasticsearch, AWS