Sudheer Bulusu

Software Engineer

Hyderabad, Telangana, India3 yrs 10 mos experience

Key Highlights

  • Expert in building scalable backend systems.
  • Proven track record in automation and workflow design.
  • Strong experience in EdTech and SaaS industries.
Stackforce AI infers this person is a Backend Engineer specializing in SaaS and EdTech solutions.

Contact

Skills

Core Skills

NestjsAwsGoDjango

Other Skills

A/B TestingAmazon S3Amazon SQSAmazon Simple Notification Service (SNS)AutomationC++CI/CDCRMDynamoDBElasticsearchLaravelMicroservicesMongoDBMySQLNode.js

Experience

3 yrs 10 mos
Total Experience
2 yrs
Average Tenure
1 yr 10 mos
Current Experience

Thena

SDE-2

Jun 2024Present · 1 yr 10 mos · Bengaluru, Karnataka, India · On-site

  • At Thena, I work on building backend systems that power our B2B customer support platform. My focus is on designing reliable services, improving automation, and enabling seamless customer communication.
  • Workflow Automation Platform: Designed and built a configurable workflow automation platform using Temporal to orchestrate complex, event-driven workflows with DAG dependencies, retries, compensation logic, and conditional execution paths. This platform powers core automation use cases across the product.
  • CRM & Core Platform Modules: Developed core CRM capabilities spanning accounts, contacts, activities, and task management, enabling better customer context and tighter integration with the ticketing system.
  • SLA & Auto-Responder Systems: Built SLA and auto-responder features that allow customers to define their own support policies, automate responses, and proactively manage ticket workflows to meet support targets.
  • Notifications & Integrations: Implemented real-time notifications across Slack, email, and in-app channels, enabling faster collaboration and timely updates for support teams and stakeholders.
  • Infrastructure & CI/CD: Owned deployment and CI/CD pipelines for hybrid gRPC and HTTP services on AWS ECS, using Cloud Map for service discovery and routing to support scalable microservice communication.
  • Rich Text Parsing & Messaging: Revamped backend parsing for Slack Block Kit → TipTap, enabling reliable rich-text formatting and improved message rendering across communication surfaces.
  • Tech stack: Nest.js, Node.js, TypeScript, PostgreSQL, MongoDB, Redis, AWS (ECS, SQS, SNS)
NestJSNode.jsTypeScriptPostgreSQLMongoDBRedis+1

Unacademy

Software Engineer

Jun 2022Jun 2024 · 2 yrs · Bengaluru, Karnataka, India · On-site

  • At Unacademy, I contributed to the Test Prep and UnacademyX and AirLearn verticals, working as a backend engineer across multiple high-impact products: Compete, Air Learn, and UnacademyX.
  • Compete (Test Prep, Gamified Learning):
  • Rebuilt a legacy SQL stored procedure–based question recommendation engine using Bloom filters, significantly improving performance (60% latency reduction) and decoupling it into a standalone microservice.
  • Designed and implemented an ELO-based rating system and real-time leaderboards for Compete, a high-traffic 1v1 quiz platform handling 10M+ matches and engaging 1.7M+ users in a year.
  • Airlearn (Language Learning App):
  • Served as a core backend engineer during the early stages of Airlearn, contributing to backend architecture and foundational system design.
  • Built the payment service supporting auto-renewable monthly subscriptions via Google Play and Apple App Store in-app purchases.
  • Integrated Google and Apple OAuth to enable seamless, secure authentication flows for users.
  • UnacademyX:
  • Worked as a core backend engineer on UnacademyX, contributing to foundational backend systems.
  • Designed and built an A/B experimentation platform that enabled data-driven personalization and faster iteration on product features.
  • Implemented paid subscription flows using Razorpay, supporting monetization for the platform.
  • Co-developed AI-powered talking avatars, leading to a 1.1% improvement in content completion rates.
  • Tech stack: Go, Django, Redis, MySQL, DynamoDB, Elasticsearch, AWS
GoDjangoRedisMySQLDynamoDBElasticsearch+1

Education

IIT Bhubaneswar

Bachelor of Technology - BTech

Jun 2018May 2022

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