SUMIT VERMA

Product Manager

Bengaluru, Karnataka, India0 mo experience

Key Highlights

Strong problem-solving and communication skills.
Proficient in frontend development with React JS.
Quick learner and adaptable team player.

Stackforce AI infers this person is a Frontend Developer with a focus on web technologies and client support in a SaaS environment.

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Skills

Core Skills

Problem SolvingCommunicationFrontend DevelopmentWeb Development

Other Skills

Analytical SkillsC (Programming Language)C++Cascading Style Sheets (CSS)Client DevelopmentClient communicationCollaborationComputer LiteracyComputer ScienceData StructuresDatabasesDocumentationHTMLHTML5Internet of Things (IoT)

Experience

Newfold digital

Web Solutions Specialist (Associate Product Support Specialist)

Mar 2025 – Present · 1 yr · Mumbai, Maharashtra, India · Remote

1. Diagnose and resolve technical issues related to our software, products, and services.
2. Communicate with clients via live chat, web-based platforms, online forums, and phone to address their concerns and collect feedback.
3. Document, monitor, and report issue activity.
4. Collaborate with internal teams, including HPS, Hosting Developers, SysAdmins, and SysOps, to ensure timely task completion and issue resolution.
5. Conduct testing and analysis of all products and services.
6. Develop strategies to enhance efficiency, profitability, and service quality.
7. Identify system bugs and issues, assisting in their resolution.
8. Review and update product and feature documentation, publishing content in internal knowledge bases.

Technical issue diagnosisClient communicationDocumentationCollaborationTestingStrategy development+3

Varcons technology

Frontend Web Developer

Aug 2023 – Feb 2024 · 6 mos · Bengaluru, Karnataka, India · Remote

Responsible for creating and maintaining modules for the global dashboard offered by the company and also responsible for implementing and designing product architecture in React JS apps.
Working closely with the development team, understanding their requirements, and handling the major web app architectures.
Improved tools to boost user interaction and deliver design versatility.
Use regulatory and compliance standards for user interface designs.

React JSWeb app architectureUser interaction toolsRegulatory standardsFrontend DevelopmentWeb Development