Dec 2023 – Oct 2024 · 10 mos · Hyderabad, Telangana, India · Hybrid

• Knowledge Article Feedback Management System: Designing and implementing Feedback management system for Knowledge articles in Service Cloud.
• Knowledge Inter Article Links : Designed inter-article linking service for externally ingested articles in Salesforce to replace external source links with Salesforce knowledge articles when available.
• Entitlement and Knowledge pages migration : Migrating Service Cloud UI components from Aura legacy web pages to LWC (React-based framework) web pages.

Apr 2023 – Dec 2023 · 8 mos

• Designed and re-engineered the core service responsible for managing cross-platform functionality within the product. This adaptation allowed for seamless support of multiple application versions on the same platform.
• Orchestrated updates and enhancements to several client-facing services to accommodate alterations made on the client side, ensuring compatibility and optimal user experience.
• Engaged with the intricate Windows codebase, implementing the necessary modifications to facilitate the platform segregation process.
• Worked on an innovative architecture in Dev CoPilot, implementing workflow to effectively employ
• LLM GPT-4 for bug and vulnerability identification in code. Subsequently, introduced automated error-fixing functionality by utilizing LLM GPT-4, enhancing code quality and efficiency.

Sep 2022 – Sep 2023 · 1 yr

• Designed and implemented data pipelines to analyze the user journey for sharing M365 Family subscription, creating funnel visualizations to identify shortcomings in the new user experience, and generating actionable insights to address them.
• Collaborated to design the high-level data architecture and data modeling for an incubation project planned to target a 100M user base in Windows.
• Collaborated with data scientists, product managers, and engineers to develop unified data models, providing critical insights for product development.
• Implemented end-to-end setup for Data Democratization and data catalog, providing equitable access to critical data for informed decision-making across the organization.
• Led the data orchestration team through major organizational change, transitioning from a larger 30-member team to a smaller and more agile group while maintaining high-quality and efficient output.

Jun 2020 – Sep 2022 · 2 yrs 3 mos

• Microsoft Family Product Data Infrastructure: Successfully designed, implemented, and maintained multiple data pipelines in SCOPE[scripting language] for Microsoft Family product, processing millions of records daily from over 30 data sources.
• Designed and implemented NRT Data Pipelines in PySpark to ingest millions of records from Azure Event Hub [Kafka] and generate daily, weekly, and monthly purchase insights.
• Established E2E Azure Synapse infrastructure for an insights platform, encompassing CI/CD pipeline, alerts, monitoring mechanism, Azure Active Directory identity management, and multiple environment setup for executing data pipelines.
• Designed and implemented Privacy Agent pipelines in PySpark for processing 13 months of data (several TBs) with the DSR [GDPR] to comply with privacy regulations.

May 2019 – Jul 2019 · 2 mos · Greater Bengaluru Area

• Created a prototype of Speech-based Web Application using Web Speech API for differently-abled people.
• Executed actions on Web Application with the help of Air Mouse and integrated Web Speech API for inserting data.
• Developed this prototype using Angular 5 and Node.js.
• Developed an API, in Flask, which shows the difference between two images using OpenCV in my second project. Created a prototype of Speech-based Web Application using Web Speech API for differently-abled people.
• Executed actions on Web Application with the help of Air Mouse and integrated Web Speech API for inserting data.
• Developed this prototype using Angular 5 and Node.js.
• Developed an API, in Flask, which shows the difference between two images using OpenCV in my second project.

Jan 2017 – Mar 2019 · 2 yrs 2 mos · Roorkee

• Developed and maintains the official site of the Wellness Centre.
• Organized face to face counseling sessions for 1-year students with specialists from one to one help and several other events for counseling of IIT Roorkee students.