Nov 2021 – Feb 2023 · 1 yr 3 mos · Pune, Maharashtra, India · On-site

• Coordinated deployment activities in Production & Non-Production environments, ensuring seamless transitions.
• Executed upgrades and configuration changes to optimize application performance.
• Spearheaded the creation of new environments, overseeing provisioning and configuration tasks.
• Performed server decommissioning initiatives, ensuring proper documentation and adherence to established protocols.
• Conducted operating system patching for Windows and Linux Servers to maintain security and stability. - Delivered technical support to clients through various channels including email, phone, Zoom, and remote sessions.
• Managed on-call pager duty responsibilities for P1 to P4 incidents, demonstrating responsiveness and
• problem-solving skills. Implemented and maintained CI/CD pipelines to automate build, test, and
• deployment processes.
• Configured agents in Jenkins to optimize build performance and efficiency.
• Created and managed users, groups, and roles in the system, ensuring proper access control. Utilized
• Source Code Management (SCM) tools like Bitbucket and Git for version control.
• Established and maintained repositories in Bitbucket, ensuring organization and access control.
• Maintained and troubleshooting issues in Jenkins continuous integration infrastructure and automated
• releases on different environments.