Nov 2023 – Dec 2025 · 2 yrs 1 mo · Hyderabad, Telangana, India · Remote

• Key Responsibilities: -
•  Performing Accessibility testing following WCAG 2.1/2.2 Level A and Level AA standards
•  Test the web pages and functionality using JAWS, NVDA, ZoomText Assistive tools.
•  Collaborate with cross-functional/development team for maintaining the WCAG guidelines appropriately
•  Provide recommendations on existing WCAG standards and methodologies
•  Developing the Web Accessibility documentation for future reference and/or training purpose
•  Providing the demonstration to the Product Owner and agile team for the features developed and tested
•  Educate to the developer on testing outcome reports in case required

Mar 2022 – May 2023 · 1 yr 2 mos · Bengaluru, Karnataka, India · Hybrid

• Key Responsibilities: -
•  Performing Accessibility testing following WCAG 2.1/2.2 Level A and Level AA standards
•  Experienced in writing Test cases and logged defect using HP Quality Center/ALM
•  Hands on experience using assistive technologies including screen readers, screen magnification
•  Provide recommendations on existing QA standards and methodologies
•  Marinating the Web Accessibility tracker issue and it’s resolution for future reference
• Key Achievements: -
•  Identified critical accessibility issues in a high-profile client project, leading to immediate corrective actions and improved more inclusive user experience/user satisfaction
•  Successfully led accessibility overhaul for a major e-commerce site, resulting in a 25-30% increase in user engagement from users with disabilities
•  Improved accessibility compliance for a major client project, resulting in a 40% increase in positive user feedback from individuals with disabilities
•  Contributed to the development of an internal accessibility checklist used across multiple projects, standardizing testing procedures

Sep 2016 – Mar 2022 · 5 yrs 6 mos · Bengaluru, Karnataka, India · On-site

• Key Responsibilities: -
•  Performing Accessibility testing following WCAG 2.1/2.2 Level A and Level AA standards
•  Help and guide development team to remediate accessibility issues, accessibility standards and guidelines
•  Test all the scenario and prepare issues or defects based on success criteria and log the issues in JIRA.
•  Hands on experience using assistive technologies including screen readers, screen magnification, alternative keyboard inputs etc.
•  Widespread experience (Manual and Automated) on Accessibility standards & Laws: WCAG 2.1 & 2.2, ADA, Section 508, CCA, ACCA, CVAA and WAI-ARIA
•  Proficient in testing a web application using JAWS, NVDA, WAT, TalkBack, Deque, AXE, and Color Contrast Analyser/Checker
•  Conduct analysis of the report from automated accessibility scan using WAVE
•  Document and monitor defects in ALM for failures with various compatible browsers
•  Experience in testing and Remediating Word Documentation for internal team
•  Work in collaboration with internal and external teams to identify strategies and implement accessibility solutions
•  Experience and knowledge on inspecting the code of HTML 4 & 5, and CSS
•  Participate meeting to identify frequent accessibility issues with Developers
•  Implement guidelines and best practices following the accessibility standard to maintain accessible websites
•  Document and monitor defects in JIRA for failures with various compatible browsers
•  Retested defect to reproduced and logged defect in JIRA by adding defect details and necessary information

Aug 2012 – Sep 2016 · 4 yrs 1 mo · Bengaluru, Karnataka, India · On-site

• Key Responsibilities: -
•  Implement and manage continuous delivery systems and methodologies on AWS.
•  Understand, implement, and automate security controls, governance processes, and compliance validation
•  Define and deploy monitoring, metrics, and logging systems on AWS
•  Design, manage, and maintain tools to automate operational processes.
•  Develop, build, and maintain CI/CD pipelines for deployment of applications and systems
•  Automate security patching and compliance standards within the infrastructure.
•  Work closely with development teams to ensure that solutions are designed with customer user experience, scale/performance, and interoperability in mind.
•  Taking backups of Instances and taking backups of Production Databases and Providing them to Developers on Staging/ Testing Environments for testing of any issues
•  Created Infra By using Terraform with Jenkins Pipeline
•  Monitoring and logging tools experience with Datadog, Splunk, Prometheus and Grafana

Jun 2011 – Aug 2012 · 1 yr 2 mos · Bengaluru, Karnataka, India · On-site

• Key Responsibilities: -
•  Perform end to end testing for the whole project and create any defects find while testing the application in JIRA.
•  Develop and maintain test data scripts to support regression testing and participate actively in system testing and regression testing
•  Develop web page for achieving documentation and developing a multiple user interface with JavaScript and Perl
•  Ensure that testing processes adhere to organizational standards and best practices
•  Attend UAT testing and assist BA and project manager in conducting UAT sessions
•  Develop and maintain test data scripts to support regression testing and participate actively in system testing and regression testing
•  Perform end to end testing for the whole project and create any defects find while testing the application in JIRA
•  Update JIRA with all the changes make to the test case and close it when all the requirements are met as specified
•  Joined all the defects triage call and participate the defects discussions and close.

Jan 2008 – Apr 2011 · 3 yrs 3 mos · Bengaluru, Karnataka, India · On-site

• Key Responsibilities: -
•  Review and understand project requirements and specifications
•  Collaborate with stakeholders (business analysts, developers, etc.) to clarify requirements and ensure complete understanding
•  Develop and maintain test plans and test cases based on project requirements and specifications
•  Defined test scenarios and prepare test data for executing tests
•  Identified, document, and track defects using defect tracking tools (e.g., JIRA)
•  Update and maintain test documentation to ensure it is current and relevant
•  Report defects and inconsistencies found during testing in a clear and concise manner
•  Provide regular status reports and updates on testing progress to the project team
•  Collaborate with developers, business analysts, and other team members to ensure that all aspects of the application are tested effectively
•  Participate in retrospectives and meetings to discuss test processes and suggest improvements

Jan 2006 – Mar 2008 · 2 yrs 2 mos · Bangalore · On-site

• Key Responsibilities:
•  Handle E-mail Process, answer query of the e-mails sent by customers and client/onshore coordinators, give presentation on Monthly Performance and Customer Satisfaction
•  Attended weekly Production/Quality calls with onshore process Coordinator /Supervisor/Client; prepare PPT’s on quality awareness/quality improvement to entire team
•  Monitor Production/Process/Orders bin and assigning them to dedicated processor, clarifying process related queries for team, conducting training for new recruits and conducting New Product training for team
•  Responsible for consolidating daily production report for entire team as well as the Out-Sourcing Process Coordinator/Clients while also analyzing errors on a daily basis and creating quality report for entire team and sending to Out Sourcing Process Coordinator/Clients
• Onsite Assignment:
•  Visited Illinois State Portland- OR and Chicago- IL for the Business meeting, leading Business Expansion, and growth opportunities for the Team
•  Best Leadership Award received from the FNF (USA) Delivery Team