Shweta Gupta

Operations Associate

Bengaluru, Karnataka, India6 yrs 8 mos experience
Highly Stable

Key Highlights

  • Proven ability to enhance client satisfaction.
  • Strong background in insurance regulations.
  • Expertise in fostering long-term client relationships.
Stackforce AI infers this person is a Relationship Manager in the Insurance sector with a focus on client satisfaction and compliance.

Contact

Skills

Other Skills

Account RelationshipCase ManagementClaims HandlingClaims ManagementClaims ProcessingClaims ResolutionClient ServicesCommunicationCorporate InsuranceCreative Problem SolvingCustomer ContactCustomer ExperienceCustomer InteractionCustomer Relationship Management (CRM)Customer Satisfaction

About

As a Relationship Manager, I am able to foster and maintain positive relationships with our clients. I am proactive, detail-oriented, and possess strong communication skills to effectively engage with clients and internal teams. I am the primary point of contact for clients, addressing their queries and ensuring their needs are met. I collaborate closely with sales and account management teams to identify opportunities for growth and provide exceptional customer service. As a Relationship Manager I enhance client satisfaction and driving company growth through cultivating long-term relationships. I have a deep understanding of insurance regulations and compliance requirements, and I am committed to maintaining the highest ethical standards. In summary, I am a results-driven Relationship Manager with a strong background in insurance and a demonstrated ability to deliver outstanding customer service while effectively managing the clients.

Experience

Upstox

Associate Manager

Mar 2025Present · 1 yr · Bengaluru, Karnataka, India

Nova benefits

2 roles

Relationship Manager

Mar 2024Feb 2025 · 11 mos

Claims Manager

Mar 2021Feb 2024 · 2 yrs 11 mos

Practo

Patient Care Manager

Sep 2020Feb 2021 · 5 mos · Bangalore Urban, Karnataka, India

Carefit

Staff Nurse

Mar 2019Jul 2020 · 1 yr 4 mos · India

Education

Suresh Gyan Vihar University

MBA

Jan 2021Feb 2023

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