Shubham Gupta

AI Researcher

Sunnyvale, California, United States10 yrs 9 mos experience

AI EnabledAI ML Practitioner

Key Highlights

9 years of experience in Machine Learning and NLP.
Led projects enhancing real-time coaching in contact centers.
Expert in building scalable ML models and frameworks.

Stackforce AI infers this person is a Machine Learning Engineer specializing in NLP for SaaS applications.

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Skills

Core Skills

Natural Language Processing (nlp)

Other Skills

AlgorithmsArtificial Intelligence (AI)CC++Computer VisionData AnalysisData StructuresDeep LearningHTMLJavaLanguage ModelingMachine LearningMatlabMicrosoft OfficeProgramming

About

Machine Learning Engineer with 9 years of industry experience specializing in Natural Language Processing and experience working on a variety of end-to-end ML modeling and platforms. I'm currently a Staff ML Engineer and Tech Lead at Google DeepMind building cutting edge Agentic Products like Deep Research.

Experience

Microsoft ai

Member of Technical Staff

Jul 2025 – Present · 8 mos · Mountain View, California, United States

Agentic AI

Google deepmind

Staff ML Engineer

Jul 2024 – Oct 2025 · 1 yr 3 mos · Mountain View, California, United States · Hybrid

Building Gemini Deep Research

Docusign

Tech Lead - Machine Learning

May 2023 – Jul 2024 · 1 yr 2 mos · San Francisco Bay Area

Cresta

2 roles

Staff Engineer

Promoted

Sep 2020 – May 2023 · 2 yrs 8 mos · San Francisco Bay Area

Built real-time intelligence for contact centers. At Cresta, I was responsible for multiple high-impact and exciting projects, including creating an LLM framework to enable features such as Self-Serve Intent Creation, Out-of-Box Models, and also building out an MLOps platform to optimize and scale the model development pipeline. I was focused on improving the quality of ML models and scaling the ML development process for faster time to value for our customers

Natural Language Processing (NLP)

Software Engineer (Machine Learning)

Jun 2019 – Sep 2020 · 1 yr 3 mos · San Francisco Bay Area

Worked on the ML stack that delivers real-time coaching to contact center agents, empowering them to take effective actions during ongoing conversations.

Natural Language Processing (NLP)