Aug 2020 – Aug 2023 · 3 yrs · San Francisco Bay Area

• Added xM in GB through two zero to one affordability bets - Lunch Plan and Nearby
• Launched in-app chat across all markets reducing delivery defects, improving Dasher-Consumer comms and safety.

Apr 2019 – Jul 2020 · 1 yr 3 mos

• • Led the evolution of Uber app from a rider-focussed app to a multi-modal delivery platform. Key product initiatives - Targeted promotion for eater trials, Uber One subscriptions

Jan 2017 – Mar 2019 · 2 yrs 2 mos

• Gathered user insights from foundational research in BR, MX and IN to discover low-end smartphone users being underserved and major lever of growth, informing the strategy and product vision
• Led the development and launch of two products that significantly boosted first trips in emerging markets - (1) Uber Lite: A sub-10Mb Android app optimized for low-end smartphones, expanding its presence to 15 countries (2) Dial an Uber: To compete with the call-center model for hailing cabs

Aug 2015 – Dec 2016 · 1 yr 4 mos

• Led fraud detection across driver and rider networks in India, leveraging data science and machine learning to drive major cost savings.
• Launched scalable fraud prevention products for real-time anomaly detection, reducing fraud by 77%
• Optimized rider promos via data insights and A/B testing, improving ROI while maintaining growth

May 2015 – Aug 2015 · 3 mos · Gurgaon, India

• One of the first Product Managers at Urban Clap

Jun 2013 – May 2015 · 1 yr 11 mos · Bangalore

Jul 2012 – Apr 2013 · 9 mos

• Applied Markov Decision Process and genetic algorithm to reduce delays and revamp patient scheduling in radiology labs.

May 2012 – Jul 2012 · 2 mos · Bangalore

• Developed simulations to predict machine-failure cost in maintenance contracts, this was used to update GE's traditional predictions resulting in major cost savings

May 2011 – Jul 2011 · 2 mos · Gurgaon, India