Shivani Jood — Software Engineer

I am a dedicated and adaptable Salesforce professional with hands-on experience across Sales Cloud, Service Cloud, Experience Cloud, and Salesforce CPQ Cloud. I bring a strong understanding of business processes and technical capabilities to deliver customized, scalable, and user-focused CRM solutions. My experience spans: • Implementing and customizing Salesforce features such as page layouts, record types, Lightning pages, and custom objects. • Working with Salesforce CPQ to configure product bundles, pricing rules, quote templates, and approval processes. • Automating business workflows using Flows, creating reports, and executing complex SOQL queries for actionable insights. • Managing data and security through profiles, permission sets, sharing rules, and bulk operations via Data Loader. • Enhancing community engagement through Experience Cloud development. • Integrating Salesforce with tools like Postman for API testing and updates. • Additional technical exposure to Adobe Experience Manager (AEM), Core Java, and version control tools like Git/GitHub. • Familiarity with Agile environments using tools like JIRA for issue tracking and sprint planning. I’m a certified Salesforce Platform Developer I, Salesforce AI Associate, and Salesforce Associate, continuously striving to learn and contribute meaningfully to innovative, customer-centric solutions.

Stackforce AI infers this person is a Salesforce CRM specialist with expertise in cloud solutions and automation.

Location: Gurugram, Haryana, India

Experience: 2 yrs 3 mos