Neelesh Pandey

Operations Associate

Mumbai, Maharashtra, India12 yrs 11 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Over 12 years of experience in GRC and compliance.
  • Expertise in AML, KYC, and fraud prevention.
  • Passionate about leveraging technology for compliance.
Stackforce AI infers this person is a seasoned compliance specialist in the Fintech sector with a strong focus on regulatory frameworks.

Contact

Skills

Core Skills

Governance, Risk Management, And Compliance (grc)Anti-money Laundering

Other Skills

AMLBusiness Relationship ManagementCorporate LawCreative WritingCredit Risk ManagementCustomer Escalation ManagementCustomer ManagementCustomer Relationship Management (CRM)Customer SatisfactionCustomer ServiceCustomer Service OperationsCyberCyberlawEscalation ProcessEscalation Resolution

About

I am a Senior Process & Compliance Specialist with over 12 years of experience spanning Governance, Risk & Compliance (GRC), AML/KYC, Data Privacy, and Regulatory Risk Management. My journey has allowed me to operate at the intersection of financial integrity and technological innovation, helping organizations maintain trust, compliance, and operational excellence. I bring deep expertise in AML, KYC, and transaction monitoring, managing end-to-end compliance oversight, STR/SAR filings, and audit readiness aligned with RBI, SEBI, and FIU-India requirements. Alongside, I have worked extensively in fraud prevention, designing risk control frameworks that reduce incidents and recover multi-crore losses. In my current role, I focus on building GRC frameworks, data protection policies, and privacy-by-design initiatives aligned with the IT Act 2000, DPDPA, and GDPR. I’m passionate about using technology, automation, and AI-driven analytics to modernize compliance monitoring, audit evidence management, and Third-Party Risk Management (TPRM). My experience across fintech, gaming, and financial services has strengthened my ability to partner with regulators, auditors, and business teams — ensuring organizations remain secure, compliant, and audit-ready while continuing to scale responsibly. šŸ‘‰ Currently, I’m focused on leveraging GRC automation and privacy governance to enable sustainable business growth, enhance customer trust, and deliver measurable impact across global regulatory landscapes.

Experience

Play games24x7 private limited

2 roles

Senior Process Specialist Risk and Payments

Promoted

Apr 2018 – Present Ā· 7 yrs 11 mos

Regulatory ComplianceRisk ManagementFraud PreventionGRCKYCAML+2

Risk and Payment Associate

Feb 2017 – Mar 2018 Ā· 1 yr 1 mo

Sterling talent solutions

US Verification Specialist

Jul 2016 – Feb 2017 Ā· 7 mos Ā· Mumbai Metropolitan Region

  • I was working as Verification Specialist, Job role was to validate Education, Employment and Personal profiles for candidates applying job in USA.

Convergys

Escalation Team

Mar 2013 – Jun 2016 Ā· 3 yrs 3 mos Ā· Mumbai Metropolitan Region

  • I was handling Executive Escalations, Regional Escalations, Akosha cases, Social Media escalations and main Job role was to handle Legal Cases of our client (which was a Mobile company) including: Written complaints, Legal Notices, Legal Summon, Court orders and Execution summons. Coordination between Client and customer for all legal cases.

Education

Prof. Rajendra Singh (Rajju Bhaiya) University (PRSU), Prayagraj

Bachelor of Laws - LLB — Law

Aug 2020 – Aug 2023

Prof. Rajendra Singh (Rajju Bhaiya) University (PRSU), Prayagraj

Bachelor of Laws - LLB — Law

Jul 2020 – Aug 2023

Mumbai University Mumbai

Bachelor's degree — Information Technology

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