Apr 2022 – Aug 2024 · 2 yrs 4 mos · Bengaluru, Karnataka, India · On-site

• Fintech, retail
• ⁠ ⁠Designed new scalable e2e automation framework using Github actions, Al driven testing & reporting tools integrating mobile+web+AP| tests
• ⁠ ⁠Implemented a L&D program for QA, resulting in conversion of 40% QA to SDET and promotion of SDETs senior & leadership role within 1 year
• ⁠ ⁠Managed a team of -25 SDETs, participated in performance reviews, created performance improvement plans
• ⁠ ⁠Implemented Al driven automation and reporting tools encouraging team to explore developing a culture of innovation in the team
• ⁠ ⁠Mentored -50 member QA team in automation and quality improvement through POCs, team demo, effective documentations and KT plans
• ⁠ ⁠Designed the SDET team hiring interview model through documentation and screening assignments in collaboration with extranal hiring team
• ⁠ ⁠Reduced QA efforts to start automation from -2 weeks to ~2 hours through improved architecture, code walkthroughs, & documentations
• ⁠ ⁠Created ramp up plan, team OKR, streamlined automation cadence for web and app
• ⁠ ⁠Prepared RACI matrix to improve visibility towards responsibilities for SDETs and leads, improved quality and collaboration in SDET team
• ⁠ ⁠Drove team to perform POCs to enable flutter app automation & participate in hackathons to build slack bots with slack & JIRA integrations
• ⁠ ⁠Improved framework design to support execution in different environments, builds, and various device versions for improved device coverage
• #OpenToWork

Aug 2020 – Apr 2022 · 1 yr 8 mos · Bengaluru, Karnataka, India · On-site

• Supply Chain - Distributions & Warehouse management
• ⁠ ⁠Built high quality e2e testing team for Regional Distribution Centres. Strategised project test deliverables, test plan, test estimations with 0 slippages, solving team's Work life balance issues during Covid.
• ⁠ ⁠Created owners out of young QA team members.
• ⁠ ⁠Raised architectural and product failures which saved $$$ saving regional distribution centre operations.
• ⁠ ⁠Spearheaded eZe supply chain process for Regional distribution centre delivery in collaboration with product, dev, architects, ops teams
• ⁠ ⁠Managed 10+ membered offshore A team guiding team in sprint planning, requirement analysis, test planning, project estimation, bug triage,
• RCA, automation (web, mobile, API, Progressive web), stakeholder management for regional distribution & consolidation centres
• ⁠ ⁠Independently spearheaded sprint calls, gathered requirements in collaboration with leadership & stakeholders, guided off-shore team, ensured zero production bugs, averted architecture misses during system requirement gathering. Saved $millions in operational failure costs
• ⁠ ⁠Automated e2e test cases using Cucumber, BDD, Jaya, Appium, JSON parser, Rest assured, publishing mocked json data in Kafka, AMQ
• ⁠ ⁠Migration to latest tech stack for key functionalities of systems such as Yard, Warehouse, Inventory, Receiving, Damages, Billing Invoice, Master Container, and Loading Management Systems through eZe frontend & backend testing, data setup(using API contracts, AMQ. Kafka, Linux)

Apr 2019 – Aug 2020 · 1 yr 4 mos · Bengaluru, Karnataka, India

• Delivered currently live Ratings & Reviews & BBStar premium membership, Payments revamp for BB as an individual contributor.
• Migration of monolithic cron/queues to containerised CRON/Queues using automation. Building mobile automation pipelines for parallel execution in all device types simultaneously.

Mar 2019 – Apr 2019 · 1 mo · Bangaon Area, India

• Built automation processes for the team. Mentored all QA to start with automation. Automation framework enhancements and building scripts.

Aug 2017 – Feb 2019 · 1 yr 6 mos · Bengaluru, Karnataka, India

• Acted as principle team member for gathering requirements, deliverables, deployment tasks using Jenkins, release notes documentation and detailed architecture model preparation
• Data masking in encrypted data source from kafka, OLAP, DAS, Chronos, Spirit, in data pipeline architecture
• Performed platform migration in Insights product for clients OPTUS, BestBuy, eBay, British Gas, VHA, Allianz
• Improved deployment activities by streamlining the agile processes adopted in the team
• Automation for report quality check before sending SFTP feeds using MySQL & Python
• Led client facing 8 membered production support team as SPOC for Data Pillar Get well project
• Got appreciation for my idea of customizations in agents’ chat console
• Automated production deployment using basics of cookbooks, python scripts, cron jobs,
• Tested Rest APIs using postman, selenium, JMeter

Nov 2013 – Aug 2017 · 3 yrs 9 mos · Bangalore

• Acted as primary liaison between the client, the software developers and the testers in an agile account
• Prepared business journey scenarios for the builds & ensured 100% business coverage
• Increased team’s exposure towards entire process by organizing training sessions & defect triage with clients
• As Test Lead, organized demos for product understanding and creation of test scenarios for the team as initiative
• Performed Defect analysis for Application, Medical & Cash Management System
• Developed, maintained & executed data driven Test Automation suite & trained manual testers in automation
• Explored & performed POC of various tools like TAM, iBrowse during automation framework selection phase
• Executed E2E functional, regression and system testing and logged defects in BUGZILLA, MasterCraft ALM
• Documented requirements for CRM, Customer Service Policy Service & Aversion at Client site, Mumbai
• Maximized the performance of the team through coordination and recognized as the best demonstrator
• Exposure to all phases of Software Testing Life Cycle & Software Development Life Cycle
• Prepared Use Cases and Use Case diagrams, SRS document with 90% accuracy
• Organised business sessions for entire training batch