Nitin Kumar Sharma

Software Engineer

Mumbai, Maharashtra, India14 yrs 10 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in managing diverse IT environments.
Proficient in endpoint management and security.
Strong vendor coordination and asset management skills.

Stackforce AI infers this person is a skilled IT professional specializing in endpoint management and technical support within the SaaS industry.

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Skills

Core Skills

Technical TroubleshootingIt Asset Management

Other Skills

Access ManagementAdobe Creative CloudCablingCloud ApplicationsComputer NetworkingContractual AgreementsDocumentation & ReportingEndpoint SecurityExecutive LeadershipHardware DeploymentsIT Hardware & Software ProcurementIT ManagementIT Management MonitoringIT ProcurementJama

About

Key Skills• Technical Troubleshooting & Problem Solving• Operating Systems: Windows Server 2016/2019/2022, Windows 11/10, CentOS,Ubuntu Linux, MacOS• Remote Desktop & Onsite Support• IT Asset & Vendor Management• IT hardware and software procurement• Legal Support: NDA & Agreement Coordination• Access Management: Google Workspace, Global account management (GAM), AtlassianJira, Zoom, Asana, DataBricks, Precoro, PagerDuty, AWS, Unity, BitBucket, SonarCloud,Sentry, OverOps, Office 365 etc.• Security & Endpoint Management: ManageEngine Desktop Central, Jamf, CrowdStrikeFalcon, eScan Antivirus• Networking & Security: PaloAlto & Fortigate VPN and Ruckus WiFi Management• PHP LDAP access management• CommVault - End User Data Backup

Experience

Play games24x7 pvt. ltd

Senior System Engineer

Jul 2018 – Present · 7 yrs 8 mos

Managed Mac, Windows, and Linux endpoints using JAMF Cloud and ManageEngine. Centralized patch management via JAMF and ManageEngine. Administered Microsoft 365 portal including user management and security compliance. Supported Adobe Creative Cloud applications and Zoom Cloud meetings. Deployed and troubleshot Logitech and Zoom devices, firewalls, and Wi-Fi access points. Configured Bria softphone applications and Gmail Cloud services. Monitored Wi-Fi issues using Ruckus Wireless tools. Handled IT asset inventory and vendor coordination. Supported legal teams with NDA and agreement coordination.

Technical TroubleshootingOperating SystemsRemote Desktop SupportIT Asset ManagementVendor CoordinationAccess Management+2