Kawaldeep Singh

QA Manager

New Delhi, Delhi, India18 yrs 3 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Over 15 years of experience in Quality Assurance.
  • Expert in establishing Test Centers of Excellence.
  • Proven track record in implementing effective QA strategies.
Stackforce AI infers this person is a Fintech QA leader with extensive experience in test automation and quality assurance.

Contact

Skills

Core Skills

Quality AssuranceTest Automation

Other Skills

Agile MethodologiesAndroidAndroid Application testingAppiumAutomationBlackBerry application testingCross-functional Team ManagementData AnalysisFunctional TestingHP QTPJ2MEKPI TrackingKatalon StudioManual TestingMobile Applications

About

A dedicated test automation and validations enthusiast, I possess extensive experience in leading quality assurance initiatives and strategies within DevOps environments and implementing test-driven development. I have a strong background in establishing Test Centers of Excellence (TCoE) and crafting personalized career paths for QA professionals. As a strategic QA leader, my commitment lies in fostering high-performing teams, delivering measurable impact, and positioning quality as a crucial differentiator for exceptional customer experiences and enhanced brand reputation. With over 15 years in Quality Assurance, including more than 7 years in test team coordination and management, I have formulated test strategies for a diverse range of products, from simple to complex, spanning various domains such as Fintech, life sciences, retail, telecom, and insurance. My approach integrates strategic vision with practical technical insight, facilitating the seamless integration of functional and automated testing methodologies, now complemented by MCPs, to foster enterprise agility. I focus on measuring and enhancing quality outcomes, having successfully implemented frameworks to define, track, and report on quality KPIs that provide significant business value. These metrics have been instrumental in achieving stakeholder alignment, managing risk, and driving data-informed decisions throughout the lifecycle. My expertise also encompasses effectively combining automation with functional testing, constructing robust regression pack pipelines, and devising comprehensive test execution plans that incorporate thorough contingency planning and risk assessment.

Experience

Novo

QA Practice lead

Jun 2021Present · 4 yrs 9 mos · Gurugram, Haryana, India

  • Reporting directly to the Director of Engineering, I successfully established the QA practice from the ground up. This involved developing a robust automation framework, building and scaling a cross-functional QA team, and implementing end-to-end QA processes. To drive continuous improvement, I also introduced measurable quality KPIs.
  • I regularly analyze these metrics to make strategic decisions that enhance software quality, and I share QA metrics and insights with executive leadership to ensure alignment with business goals.
  • Furthermore, I manage performance and appraisals across the QA practice by setting clear goals and expectations and developing personalized career growth plans tailored to each team member’s strengths and aspirations.
  • I also oversee the budgeting for the QA function to ensure optimal resource allocation. Additionally, I built observability and monitoring dashboards to track QA effectiveness across the organization, improve visibility across teams, and support data-driven decision-making.
  • Testing in the banking and fintech domain is particularly critical due to regulatory requirements, high customer expectations, and the need for unwavering reliability. I have implemented agile and effective testing practices with a focus on shorter feedback cycles, ensuring rapid delivery without compromising quality. This is achieved through the use of appropriate tools, testing methods, multi-layered automated pipelines, and now MCPs.
  • In addition to my core QA responsibilities, I also track product ratings across app stores and monitor customer feedback. This allows us to improve our testing process, identify pain points early, enhance user satisfaction, and maintain strong brand positioning in the highly competitive fintech landscape.
Test AutomationQuality AssuranceAgile MethodologiesTest PlanningTest StrategiesKPI Tracking+1

Renewbuy

Test Manager

Feb 2021Jun 2021 · 4 mos · Gurugram, Haryana, India

Infocepts

Deputy Manager

Nov 2015Jan 2021 · 5 yrs 2 mos · Greater Nagpur Area

Persistent systems

Team Lead (Mobility)

Jun 2014Oct 2015 · 1 yr 4 mos · Greater Nagpur Area

Tech mahindra

Test Lead

Jan 2012Jun 2014 · 2 yrs 5 mos · Noida, Uttar Pradesh, India

Earlysail

Sr. Quality engineer

Aug 2010Jan 2012 · 1 yr 5 mos

Syslogic mobitech pvt. ltd.

Lead QA

Oct 2008May 2010 · 1 yr 7 mos

  • Had multiple roles and responsibilities.Apart from testing,training and handling the entire QA department and QA processes worked as a game producer and successfully rolled out few titles.

Impetus

Software testing Engg

Jul 2007Oct 2008 · 1 yr 3 mos

  • Tested mobile applications, tested in-house products ,was part of huge testing team working offshore.Also mentoring and grooming fellow members and juniors.

Education

Nagpur University

B.E — Computer technology

Saint Francis De'Sales High School

S.S.C

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