Jul 2024 – Present · 1 yr 8 mos

Jul 2023 – Jul 2024 · 1 yr

Feb 2022 – Sep 2023 · 1 yr 7 mos

• 1. Working in an agile environment to deliver optimized solutions for Credit Management in B2B Order-to-Cash cycle.
• 2. Currently the primary POC for a team of 11, responsible for Sprint Planning and Capacity Management and Effort Estimation for the team.
• 4. Proactively contributing to designing new and efficient solutions to automate configurations of the product - as to reduce the time taken for implementation.
• 5. Analysed and categorized Client Support data as to develop new user journeys to enable self-serve configurability for the Client Users - reduced ~10% of tickets.
• 6. Responsible for guiding and upscaling new joiners through Framework Walkthroughs, KT sessions etc.

Jun 2021 – Feb 2022 · 8 mos

• 1. Became part of an initiative to build independent module for configuration automation for Credit management in Order-to-Cash cycle.
• 2. Managed a team of 4 while working hand in hand with different stakeholders such as Product Management and Quality Assurance.
• 3. Developed an end-to-end user journey to provide multi-language configurability support for Customer Application Forms.

Jul 2020 – Jun 2021 · 11 mos

• 1. Contributed as part of a team dedicated to optimize product configurations and it's configurability.
• 2. Developed multiple UI Screens and Utilities for seamless configurations needed to manage Customer Deductions in a B2B scenario.
• 3. Automated the implementation to Track Customer Invoices through Client Side / External web-portals.
• 4. Helped in significant reduction of Consulting Implementation time (~25%).

Apr 2020 – Jun 2020 · 2 mos

• 1. Developed a full-stack application for Representing and Managing B2B Accounts Receivables Data using React Js and Java.
• 2. Analysed historical Invoice and Payment data for different customers and created an ML model to predict the next payment date and amount.
• 3. Integrated the model with application dashboard for dynamic prediction of the above.
• 4. Developed a chat-bot assistant using NLP and Integrated with the application for seamless user journey.