Suryakumar Arumugam

Software Engineer

Coimbatore, Tamil Nadu, India7 yrs 9 mos experience
Most Likely To SwitchAI ML Practitioner

Key Highlights

  • Expert in developing enterprise-level chatbots.
  • Strong background in data analytics and visualization.
  • Experience in both software engineering and business strategy.
Stackforce AI infers this person is a SaaS-focused Software Engineer with strong analytics capabilities.

Contact

Skills

Core Skills

Software EngineeringNlpData AnalyticsData VisualizationBusiness Strategy

Other Skills

Chatbot DevelopmentCompetitive AnalysisData AnalysisData CleansingEnterprise Software DevelopmentForecastingSentiment AnalysisSoftware DevelopmentStatistical Modeling

About

Currently working at Yellow.ai as a Software Engineer. Ex - Intern at EY

Experience

Yellow.ai

2 roles

Software Engineer

Promoted

Jan 2021Present · 5 yrs 2 mos · Bengaluru, Karnataka, India

  • Part of High Velocity Team - Studio Engineering
  • As a Software Engineer, my role comprises of building enterprise level customer experience assistants to the Clients by designing and developing from the scratch. From developing the chatbots which can handle multiple Channels and can converse in multiple languages to automating the responses by identifying the user's intent using NLP techniques.
NLPChatbot DevelopmentEnterprise Software DevelopmentSoftware Engineering

Implementation Specialist

Sep 2020Dec 2020 · 3 mos · Bengaluru, Karnataka, India

  • Part of High Velocity Team - Studio Engineering:
  • Working under the team which is responsible for designing, implementing and delivering Intelligent conversational AI assistants to the enterprises. The role comprises of both phases Client communication and the development of the same.

Zoho

Intern

Sep 2019Dec 2019 · 3 mos · Greater Chennai Area

  • Part of Site24*7 team, Zoho Corp
  • Site 24*7 - Worked for the team which is responsible for collecting the website monitoring data, manipulating the data by applying the business logic and converting it into the datapoints visualized in various forms sych as Graphs, Charts and Table data

Ey

Intern

Nov 2017May 2018 · 6 mos · Chennai, Tamil Nadu, India

  • Part of Advisory Services, Performance Improvement - Analytics
  • Log Analytics - Worked for the team which advises a leading Telecom company on multiple ways to gather greater insights and detect specific anomalies from the client's huge log data. As an intern my work ranged from data cleansing to run statistical models and extract patterns to building unique visualization for the dashboards.
  • Social Media Analytics - Worked for the team which is responsible for analysing the people sentiment over the products launched by multiple companies on numerous sectors ranging from Automobiles, Telecommunication, Technology, Manufacturing etc., and prescribing them with the categories and the sub categories which constitutes to the positive and negative trends with the help of state of the art charts in the likes of sunburst, word-cloud etc.,

Cognizant

Programmer Analyst

Jul 2014Aug 2016 · 2 yrs 1 mo · Chennai Area, India

  • Part of Cognizant Application Services, Business Strategy Team
  • CForecasting - Worked closely with the Internal Business team for the project which aims at forecasting the Inter-Employee parameters and the growth prediction for the upcoming terms. Served as the Point of Contact from the Tech team to the Leadership and Testing team.
  • Competitive Intelligence - Worked as a developer in the project which mainly focus on the placement of the company in the competitors arena in terms of gross income, net income and similar operating income parameters.

Education

PSG College of Technology

Master’s Degree — Computer Applications

Jan 2016Jan 2019

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