Aug 2023 – Sep 2023 · 1 mo

• Highlights:
• Led two offshore application teams, as a team leader, effectively coordinating and overseeing
• their activities to ensure successful project delivery
• Analyzed and resolved user tickets and incidents on a daily basis, ensuring timely resolution and high levels of customer satisfaction.
• Provided expert technical support for enterprise data service modules using Splunk, Kubernetes, Solr Dashboard, and Zookeeper, delivering solutions for over 100 tickets per month.
• Developed and implemented solutions to auto incidents using Splunk queries, reducing manual intervention and improving system stability.
• Collaborated with cross-functional teams to identify and troubleshoot issues, ensuring smooth and efficient project operations.

Apr 2022 – Aug 2023 · 1 yr 4 mos

• Highlights:
• Successfully adapted to the client's Agile methodology, validating and approving services provided as per business requirements, achieving a conversion rate of >96% and reducing defect counts in test cycles.
• Utilized Oracle Agile PLM Tools and Agile APIs to provide B2B solutions in a record time of 4 months with 4 instance cycles, maintaining the quality of service and meeting all deadlines.
• Built new functionalities from scratch and upgraded existing Agile SDK Development functionalities using Java and Agile PLM APIs, reducing client's time consumption by up to 80-90% on average.

Feb 2021 – Jul 2022 · 1 yr 5 mos

• After being a Trainee for 4 months, I transitioned to be a System Engineer. In this role, I mapped in the Client project associated with Infosys. I, simultaneously, learnt and implemented the new technology upon which the project based.
• Highlights:
• Acquired 2 new skill set - Oracle Agile PLM (Product Lifecycle Management) & Data Migration
• Configured Business requirement using Oracle Agile PLM Web Client and Java Client
• Completed 20+ configuration requests and over 5000 data migration and validation in the application

Oct 2020 – Jan 2021 · 3 mos

• At Infosys, I trained on the latest and most useful technologies followed up in the current era of IT Industry. I received training in technologies like Java 11 (Basics + Advanced), Spring, REST API using Spring, HTML5, CSS, Bootstrap 4, JavaScript, and ReactJS with Redux. Also, I completed Business English Communication and Etiquettes course (Intermediate level) consists of 5 modules and each modules contains 20 sub-topics.

Feb 2020 – Mar 2020 · 1 mo · Mysuru, Karnataka, India

• As the Intern for Infosys, I learnt basic knowledge for entering in the big IT Industries. I improved my understanding for technologies such as Java (Basic + Advanced), and MySQL. Also, I acquired new skills like SpringBoot, JUnit, and Maven. I cleared final assessment with 84%.

May 2019 – Jun 2019 · 1 mo · Noida Area, India

• While being the intern for Designoweb Technologies,
• Worked with Social Media Manager in daily updating social page for the Designoweb.
• Implemented User Interface technologies and strategies to create multiple application's UI. My main project constitutes 12 UI screens connected together to form a running application.
• Hosted 1st Dribbble Meet-Up in Designoweb to speak with multiple Web Designers. 15+ designers attended and shared their experience and stories to inspire each other.