Jul 2023 – Apr 2025 · 1 yr 9 mos · Noida, Uttar Pradesh, India · Hybrid

• As a Senior Software Developer at Paytm, I have been deeply involved in designing, developing, and optimizing high-scale backend applications that handle thousands of requests per second. My role requires a strong understanding of distributed systems, low-latency architectures, and seamless integration of real-time event-driven solutions.
• 💡 Key Projects & Contributions:
• ✅ Drop Off Application:
• Designed and developed a critical application to notify users in case of drop-offs, ensuring enhanced user engagement and improved conversion rates.
• Engineered the system to handle ~1200 TPS efficiently, while integrating Prometheus-based analytics for real-time metric tracking.
• Tech Stack: Java Spring Boot, Kafka, Cassandra
• ✅ Real-Time Push Notifications:
• Built a scalable and fault-tolerant notification system that sends real-time alerts by parsing SMS data across different use cases.
• Handled 500+ TPS while ensuring optimal performance and low-latency delivery.
• Tech Stack: Node.js, Java Spring Boot, Cassandra, SQL, Kafka
• ✅ Recharge Plans Optimization:
• Optimized plan search requests and added feature enhancements for mobile recharges, improving overall response times and user satisfaction.
• Leveraged Elasticsearch for efficient indexing and search capabilities, ensuring a seamless user experience.
• Tech Stack: Java Spring Boot, Elasticsearch
• 🎯 Achievements:
• Recognized as Rising Star (Dec '23) and Rockstar (Apr '24) for outstanding contributions and delivering impactful results.
• My work at Paytm has not only honed my technical expertise but also strengthened my ability to collaborate across teams, design robust systems, and drive meaningful business outcomes. I am passionate about solving complex challenges through scalable, high-performance backend systems and continue to push boundaries in building innovative solutions.

Jan 2022 – May 2023 · 1 yr 4 mos · Hyderabad, Telangana, India

• As a Software Engineer in the Chatbot Application - Central Platform Team at Kore.ai, I had the opportunity to work on various features for different types of bots such as standard and universal bots. I worked on integration of the utterance testing with Open AI. I was also responsible for developing industrial solutions as a part of an 8-member backend services support team, which catered to the requirements of various customers.
• Throughout my tenure in this team, I gained a deep understanding of Node Js, MongoDB, and Presto. I utilized these skills to create solutions that were both efficient and effective. One of my key projects was Processflows Application. I was a part of a 4-member backend service team, where I independently designed and developed various features. This included user session management, user permissions, role management, and app scopes for admin resource access. I also utilized the Presto engine for complex SQL queries for metrics representation of bot analytics.
• Furthermore, I implemented forms with tables and sections CRUD operations. I added features such as one-time valid form link generation, link expiry, and the ability to use the same form at different stages of workflows with context pre-filling. This was done to ensure that the forms were more efficient and effective. Finally, I designed and developed service node and script node for chatbot dialog flow. This was a crucial aspect of the project.
• Overall, my experience in the Chatbot Application - Central Platform Team was a fantastic learning opportunity. I had the opportunity to work on various projects that allowed me to develop my skills in Node Js, MongoDB, and Presto. Additionally, I had the opportunity to work with a team of talented individuals who were passionate about their work. Together, we were able to create solutions that were efficient and effective, and catered to the requirements of our customers.

Aug 2020 – Dec 2021 · 1 yr 4 mos · Hyderabad, Telangana, India

Aug 2019 – Jun 2020 · 10 mos · Bangalore

• I worked in customer experience team.
• Our focus was to ease the customer experience by allowing hassle free checkouts, reducing downtime of the checkout machines and monitoring software for early issue detections.
• Tech Stack: NodeJs, Java (Spring-boot), ReactJs