Rishabh Gupta

CEO

Bangkok, Bangkok City, Thailand6 yrs 2 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Led AI-driven platform development for major retail group.
  • Achieved significant conversion improvements through innovative ranking systems.
  • Modernized legacy systems, delivering substantial cost savings.
Stackforce AI infers this person is a Backend-heavy Fullstack Engineer specializing in AI-driven e-commerce solutions.

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Skills

Core Skills

SearchRecommendationsCloud Infrastructure

Other Skills

AnalyticsMLMicroservice ArchitectureNLPProduct AnalyticsProduct DevelopmentServerless Methodology

About

I am a Senior Tech Lead at CP Axtra (Makro & Lotus, Thailand’s largest retail/e-commerce group), where I lead Search, AI, Recommendations, Personalization, Cart/Checkout, and Fulfilment integrations across multiple markets, including Malaysia. With a B.Tech in Computer Science from IIT Bhubaneswar (AIR 2753, top 0.18% in JEE Advanced), I specialize in building and scaling AI-driven platforms at the intersection of machine learning, backend engineering, and business revenue systems. 🔑 Key Highlights Patents: 2 granted and 3 pending, including: Personalized Ranking via LLM distillation (LLM4Rank + PEFT → LightGBM) that drove +43.9% conversion and +52.6% add-to-basket. Thai Autocorrect via BK-Tree variation with phonetic, keyboard, and frequency signals that achieved ~86% accuracy at scale. Search & Personalization: Built and expanded in-house platforms from Makro (B2B, Top-5 app in Thailand) to Lotus (B2C) in just 4 months, beating Salesforce/Ascend in A/B tests (55% CTR @ 120 rps, 74% checkout influence, THB 100M/day). Checkout & Fulfilment: Modernized legacy systems, integrated new PG, eliminated double refunds, and delivered THB 30–37M in savings. Malaysia Expansion: Leading a THB 73M backend rollout connecting modern services with legacy POS/retail systems. Promotions/pricing & cart engine: Built a low-latency cart + promotion/pricing engine on Redis + Postgres, replacing Magento Unified AI Ecosystem: Designed a group-wide platform approved, unifying search, recs, personalization, content gen, enrichment, and self-correction. ⚡️ Beyond core systems, I’ve driven recommendations (28% conversion, 70k/w conversions), autocomplete (11% → 26% uplift), indexing (1M docs/hr), and analytics/event tracking pipelines that power CP Axtra’s growth.

Experience

Makro pro

2 roles

Tech Lead & Product Advisor

Promoted

Feb 2023Present · 3 yrs 1 mo

  • At Makro Pro, Digital Division of Makro - Leading a team of 12
  • 🚀 Leadership & Innovation in Search and Recommendations:
  • As the Tech Lead, I spearhead our dynamic team in Search, Recommendations, and Product Analytics. I play a pivotal role in guiding engineering efforts and advising our Product team on impactful innovations. My leadership extends to shaping the direction of product development, ensuring that every feature we build is not only impactful but also measurable in its success.
  • 🌐 Pioneering Search Engine Development:
  • I led the development of the search engine for Makro Pro from scratch, transforming our digital capabilities. This initiative involved a complete overhaul of our analytics tracking across web and app platforms. I established rigorous standards for tracking objectives, introducing a culture of data-driven decision making, focused on the 'why' and 'how' of our product targets.
  • 🔍 Advanced NLP and ML in Thai Language Search:
  • Utilizing advanced NLP and ML techniques, I significantly enhanced the search functionality in Thai—a language known for its complex tokenization challenges. This breakthrough not only improved user experience but also positioned our search capabilities on par with leading e-commerce platforms.
  • 📈 Setting the Foundation for Recommendation Systems:
  • Building on the success of our search engine, I'm now laying the groundwork for our recommendation systems. This involves a fresh start, moving from 0 to 1, and I'm committed to replicating the success we achieved with our search technology.
  • 💡 Passion for Robust and Scalable Solutions:
  • I have a deep passion for creating robust and scalable systems using cutting-edge technology. My focus is always on delivering solutions that not only meet but exceed user expectations, ensuring reliability, efficiency, and measurable success.
SearchRecommendationsProduct AnalyticsNLPML

Backend Engineer 2

Apr 2022Mar 2023 · 11 mos

  • Search Engine Team.

Jaguar land rover

Software Engineer

Dec 2020Apr 2022 · 1 yr 4 mos · Bangalore Urban, Karnataka, India

  • I work on the cloud infrastructure of the diagnostics team. I deploy models, write pipeline to process incoming data in fastest way with least possible cost. I possess strong experience in building cloud-native apps with microservice architecture all while utilising serverless methodology to cut costs.
Cloud InfrastructureMicroservice ArchitectureServerless Methodology

Ge healthcare

Edison Software Engineer

Oct 2020Dec 2020 · 2 mos · Bengaluru, Karnataka, India

Unacademy

Week Intern

Jan 2020Jan 2020 · 0 mo · Greater Bengaluru Area

  • Out of 1000+ applications received for OpenHack 2.0, I was among the top 20 candidates to be selected for participating in open hack happening on January 20-25 at Unacademy HQ, Bengaluru. There I developed Monitoring, Alerting and Anomaly detection system which can automatically track numerous services and intelligently detect aberrations in their parameters.

Ge healthcare

Intern

May 2019Jul 2019 · 2 mos · Greater Bengaluru Area

  • Worked on / achieved:
  • 1. Converted it to pre-placement offer
  • 2. UI following MVC Design Pattern using JQuery.
  • 3. Learnt writing code which follows SOLID principles
  • 4. Documented and developed RESTful API using open API and open API generator
  • 5. Compared Nodejs vs SpringBoot
  • 6. backend for UI connecting multiple services on java
  • 7. Developed a Prototype to it's MVP stage.

Iit bhubaneswar gymkhana (programming society)

2 roles

Governor

Apr 2018Aug 2020 · 2 yrs 4 mos

  • Led the projects like vehicle tracking system, academic resource portal.
  • Conducted workshops, organised the blueprint for society functioning.

Secretary

May 2017Apr 2018 · 11 mos

Education

IIT Bhubaneswar

Bachelor of Technology — Computer Science

Jan 2016Jan 2020

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