Vishal Singh Chauhan

Recruiter

Northville, Michigan, United States4 yrs 10 mos experience

Highly Stable

Key Highlights

Expert in end-to-end IT talent acquisition.
Proven track record in customer service excellence.
Skilled in training and mentoring new team members.

Stackforce AI infers this person is a Customer Service and Technical Recruiting Specialist with a focus on IT and technology sectors.

Contact

Skills

Core Skills

Technical RecruitingCustomer Service

Other Skills

ATS ToolsBoolean Search TechniquesCRMCustomer ExperienceCustomer Relationship Management (CRM)Customer SatisfactionCustomer SupportCustomer support executiveLinkedIn RecruiterProcess ComplianceTalent AcquisitionTicketing Tools

Experience

Vizon inc.

Senior Technical Recruiter

Jan 2026 – Present · 2 mos · On-site

As a US IT Recruiter, I specialize in end-to-end talent acquisition for IT and technology roles across the United States. My responsibilities include sourcing, screening, and placing highly skilled candidates for both contract (C2C, W2) and permanent positions in top-tier clients. I leverage advanced Boolean search techniques, LinkedIn Recruiter, and other ATS tools to identify qualified candidates, assess their fit, and coordinate interviews with hiring managers.

Talent AcquisitionBoolean Search TechniquesLinkedIn RecruiterATS ToolsTechnical Recruiting

Tech mahindra

Customer Service Specialist

Aug 2022 – Dec 2025 · 3 yrs 4 mos · Agra, Uttar Pradesh, India · Remote

Tech Mahindra – Flipkart Process
Handled end-to-end customer support for Flipkart customers via email, chat, and voice channels.
Resolved customer queries related to orders, deliveries, returns, refunds, cancellations, payments, and product issues within defined TAT.
Provided accurate and timely solutions while maintaining high customer satisfaction (CSAT) standards.
Worked extensively on CRM and ticketing tools to log, track, and resolve customer concerns.
Ensured process compliance and followed company SOPs and quality guidelines.
Escalated complex issues to internal teams and followed up until resolution.
As an SME, supported team members with process guidance, query handling, and real-time assistance.
Assisted in training new joiners, sharing best practices and product knowledge.
Maintained proper documentation and reports for audits and internal reviews.