Shravan Tiwari

Product Designer

Gurugram, Haryana, India6 yrs 10 mos experience

Key Highlights

  • Designed a CRM tool increasing lead conversion by 14%.
  • Established navigation patterns saving design time by 50%.
  • Redesigned an app reducing customer support tickets by 24%.
Stackforce AI infers this person is a SaaS Product Designer with a focus on user experience and interface design.

Contact

shravan.tiwari@procol.inLinkedIn

Skills

Core Skills

User Experience (ux)User Interface Design

Other Skills

Agile EnvironmentAnalytical SkillsBrainstorm FacilitationCard SortingConceptingCreative Problem SolvingCustomer Journey MappingFigma (Software)Flow DiagramsInteraction DesignIterative DesignLean UXManagementPrinting TechProblem Solving

About

Product designer passionate about creating exceptional user experiences in the realm of SaaS-based enterprise solutions. With 1 year of hands-on experience, I bring fresh perspectives and a hunger for innovation to every design challenge. Leveraging my skills in user research, wireframing, and prototyping, I collaborate with cross-functional teams to translate complex requirements into intuitive interfaces. Excited to contribute to transformative product experiences that empower businesses and elevate user satisfaction. Let's connect and explore how we can drive meaningful impact together

Experience

Procol

Product Designer

Apr 2025 – Present · 11 mos · Gurugram · On-site

Jio

Product Designer

Jul 2022 – Mar 2025 · 2 yrs 8 mos · Navi Mumbai, Maharashtra, India · On-site

  • Building EasyPhone, a virtual number solution combined with CRM for retail stores
  • Designed a CRM tool from 0 to 1 that increased lead conversion by 14% for the enterprise sales team.
  • Increased discoverability and design consistency across Jio's enterprise SaaS web apps by
  • establishing a navigation pattern and designing pre-built components, saving design time by 50%.
  • Redesigned the JioFace, a facial recognition attendance app, resulting in 24% fewer customer
  • support tickets, streamlining user experience and reducing support burden.
  • Conceptualised & shaped experience of JioCX, Communication Platform-as-a-Service Product.
  • Led design of Missed call service inside JioCX which has currently 1000+ active campaigns.
  • Conducted user research & competitor analysis to make JioCinema ready for FIFA 2022 and IPL.
User Experience (UX)User Interface DesignUX ResearchRapid PrototypingAgile EnvironmentUsability Testing+9

Students' placement office, iit kanpur

Department Placement Coordinator

May 2021 – Apr 2022 · 11 mos

Eq technologic

UX Design Intern

May 2021 – Jul 2021 · 2 mos

  • Designed Pipeline capabilities for eQube- ADA
  • Worked on Canvas UX for eQ- DLS
  • Worked on components like checkbox and radio button for eQ-DLS

Scinomat solutions pvt ltd

Design Intern

Dec 2020 – Jan 2021 · 1 mo · India

  • Marketing collateral makeover

Trident group india

Summer Intern

Jun 2019 – Aug 2019 · 2 mos · Madhya Pradesh, India

  • I have done project to reduce C-Grade from 2.43% to 0.1% and to reduce Reprocess from 3.28% to 0.1% in printing department.

Uptti innovation and start-up cell

Member

Aug 2018 – Jun 2020 · 1 yr 10 mos

  • I organized Entrepreneurship Summit 2018 and Young Innovator's Summit 2018.

Talking heads club

Co-Founder

Feb 2018 – May 2020 · 2 yrs 3 mos · India

  • First student designed club of college for organizing personality development activities.

Education

Indian Institute of Technology, Kanpur

Mdes — Design

Jul 2020 – Jun 2022

Dr. A.P.J. Abdul Kalam Technical University

Bachelor of Technology - BTech — Textile chemistry

Jan 2016 – Jan 2020

Pt. Deendayal Upadhyaya Sanatan Dharma Vidyalaya, Kanpur

Jan 2008 – Jan 2015

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