Mar 2024 – Present · 2 yrs · Ankara, Türkiye · Hybrid

• Responsible for our SaaS Management, Asset Management and company wide AI products.

Nov 2021 – Mar 2024 · 2 yrs 4 mos · Boston, Massachusetts, United States

• Working every day to help scale IT and security for modern SMEs with a SaaS first approach.

Nov 2018 – Present · 7 yrs 4 mos

• I'm recognized as an AWS Community Hero
• https://aws.amazon.com/developer/community/heroes/serhat-can/

Oct 2018 – Nov 2021 · 3 yrs 1 mo · Turkey

• Focus on OpsGenie, incident response and on-call best practices
• Help run Devopsdays events all around the world
• Recognized as an AWS Community Hero by Amazon Web Services
• Give talks all around the world (50+ and counting)
• Spread the name of Opsgenie
• Help share DevOps at Atlassian
• Work with the PM team to help determine future of DevOps and ITSM products at Atlassian.

Sep 2018 – Sep 2023 · 5 yrs · World

Sep 2017 – Oct 2018 · 1 yr 1 mo

• Working as a Technical Evangelist (remote), I help DevOps and Serverless folks by writing, talking, and speaking around topics like incident response, on-call, and Serverless.
• Creator and editor of OpsGenie Engineering blog (engineering.opsgenie.com)
• Organizer at İstanbul DevOpsDays, Serverless Turkey meetup, and DevOps Turkey meetup
• Reviewing & writing lots of technical content on DevOps, Serverless, Incident Management
• Taking an active role in OpsGenie Playground activities
• Contributing side projects by coding, creating marketing materials (Badges and Thundra)
• Wrote 6 whitepapers around ChatOps, Incident Response, Actionable Alerts, Security, OnCall compensation
• Talking with integration partners for joint marketing opportunities
• Helping marketing team for curating the content of our landing pages and ads
• Creating awareness around OpsGenie and Thundra.io
• Speaking at meetups and conferences all around the world

Apr 2016 – Sep 2017 · 1 yr 5 mos

• Working as a full-stack software engineer. Dealing with integration, platform, and DevOps issues for OpsGenie in a highly available and secure environment. Technology experience; mainly Java (Spring), Javascript (NodeJS, Angular, React), AWS (Lambda, DynamoDB, SQS, Kinesis, SNS, EC2, VPC, API Getaway etc.)
• Worked on core platform issues including improvement of web component security
• Created several integrations
• Created Node.js SDK for OpsGenie
• Created new HipChat Add-On - Featured at the Atlassian Summit.
• Created new Slack App - Featured three times in Slack app directory (opsgenie.com/slack)
• Worked on cross-region replication of OpsGenie as part of the SRE team
• Created OpsGenie Engineering blog (engineering.opsgenie.com)
• Worked on Elasticsearch indexing of alert data
• Spoke at Atlassian Summit 2017 (Barcelona), AWS Barcelona User Group
• Guided engineers and developed tools in OpsGenie's Playground team

May 2014 – Apr 2016 · 1 yr 11 mos · Ankara, Turkey

• Full Stack Development in Web applications, mostly workit.biz;
• Design & Development for a highly available and scalable web backend application using Play framework, Spring Framework, Java and NodeJS
• Design & Development for a web frontend application using AngularJS, Socket.io & various open source projects
• Technology experience: Java, Play Framework, MySQL, Elasticsearch, MongoDB, Hibernate, Spring Framework, Javascript, AngularJS, Git, NodeJS, Storm, RabbitMQ, Redis, WebRTC