Feb 2024 – May 2024 · 3 mos · Pune, Maharashtra, India · Remote

• Led Gen AI technology strategy for a Clinical Decision Support System leveraging multiple modalities. Singlehandedly built conversational AI for healthcare using Llama-2 LLM, RAG, FAISS, Langchain, Chainlit.
• Instrumental in building an AI platform on AWS, Ubuntu with CNN, RNN DL Algos, Big Data, Django microservices REST APIs, Docker/Containerized deployment, REACT UI, Ngnix web server, PostgreSQL DB
• Led E2E product life cycle from customer interactions, requirement gathering, and technological feasibility to feature development, deployments, and product capability demos in collaboration with doctors & radiologists.

Apr 2022 – Jul 2023 · 1 yr 3 mos

• I drive innovative solutions that elevate the Alta SaaS Protection (ASP) product experience, leading to unparalleled customer satisfaction and accelerated adoption rates. Here are a few notable achievements:
• Revolutionized customer onboarding, slashing time by 80% via one-click tenant deployment, fostering rapid adoption, and reducing time-to-value for clients.
• Enhanced customer satisfaction with a 10X boost in Site Resiliency Engineer (SRE) and Cloud Ops team productivity through a pioneering Monitoring Dashboard implementation.
• Accelerated new customer acquisition by empowering International Sales/SEs with FAQs, customer demos, and production POC, earning recognition with the prestigious Applause award from the International Sales Leader.
• As the ASP engineering Pune-site lead, I delivered a robust data protection solution for diverse SaaS workloads (M365, Salesforce, Google Workspace, Box, Slack) and stringent ransomware protection, meeting Security Compliance standards (PubSec/GSA/EO, SOC2, IRAP, FedRAMP), emphasizing my commitment to exceptional results.

Feb 2014 – Mar 2022 · 8 yrs 1 mo

• Driving Product Excellence: I've had the privilege of leading successful releases for System Recovery, Backup Exec, and ASP. These releases incorporated critical features, security & government compliances, fostering customer engagement and spurring innovations.
• Key Role in Tech Acquisition: I was instrumental in our recent technology acquisition, rapidly setting up a new team. Within just a quarter, we launched the inaugural Veritas-branded ASP release with crucial enhancements, ensuring enterprise readiness.
• Product Vision and Strategy: Shaping the product roadmap and strategy has been a significant part of my journey. I've continuously advanced engineering requirements, proliferations, and proactively managed customer escalations to ensure alignment with sales targets and customer needs.
• Seamless Transitions for Profitability: Orchestrating seamless transitions of the System Recovery product has been another highlight. I optimized profitability through a revenue-shared model with a vendor, achieving mutually beneficial outcomes.
• Elevating Engineering Practices: I've been dedicated to enhancing engineering practices and processes. My efforts led to significant reductions in escalation backlogs and substantially improved customer support.
• Champion of Innovation: My passion for innovation shone through when I introduced an Innovation initiative, contributing to over 40 ideas in a year.
• Leveraging AI: I implemented an AI-based prediction model that improved the efficiency in identifying real product issues, which was also adopted by other products
• Led ‘Be Loud’ Initiative: I led and inspired engineers to be the voice of product innovations. Published 40+ blogs in a year, many by first-time bloggers. This became a theme/track in Illuminate, the technology conference at Veritas.

Oct 2002 – Jan 2014 · 11 yrs 3 mos · Pune, Maharashtra, India

• Highlights across roles:
• Led development, automation, SQA, release engineering, and cross-product platform validation for NetBackup & enterprise backup solutions.
• Built automation frameworks and improved test coverage for large-scale distributed storage environments.
• Managed lab operations, infrastructure modernization, and cross-product compatibility engineering.

Jul 1998 – Sep 2002 · 4 yrs 2 mos

• Worked across enterprise software development, systems engineering, and early-stage technical roles