Oct 2023 – May 2025 · 1 yr 7 mos · Bengaluru, Karnataka, India · Hybrid

• Talent Acquisition & Management Platform
• Led the design and implementation of an AI-powered WYSIWYG editor, reducing the customer reported issues by ~30%.
• Integrated the revamped communication wizard across Eightfold's products, improving customer satisfaction using the products.
• Designed and implemented a scalable framework to support concurrent bulk actions on thousands of entities, featuring a monitoring dashboard for progress tracking and a retry mechanism for handling failed operations.
• Part of a task-force responsible for enhancing the page load times for the high-traffic areas of the product. Achieved 20-50% improvements by optimizing search queries, parallelizing long-running tasks, and implementing response caching for the heavy operations.
• Architecting a configurable account lockout policy leveraging a sliding window rate limiter, granting customers enhanced control over resource access following failed login attempts.
• Implemented a configurable password policy framework to enforce strict security standards during account creation and password resets, enhancing overall system security and compliance.

Apr 2022 – Oct 2023 · 1 yr 6 mos · Bengaluru, Karnataka, India · Hybrid

• Application & Developers Infrastructure
• Owned the end-to-end email infrastructure, delivering 20+ new features and resolving 100+ customer issues.
• Enhanced system reliability and performance by improving email delivery and receipt rates, strengthening security, and implementing robust monitoring and logging.
• Architected a SOCKS proxy-based SMTP integration framework to support customers using third-party relays, enabling enhanced control over email security, monitoring, and filtering for both outbound and inbound messages.
• Spearheaded a mission-critical effort to transition the codebase to Python 3.11, resulting in a significant ∼10% improvement in the runtime performance across services.
• Led the implementation of Content Security Policy (CSP) directives across the products in collaboration with a team of 5, strengthening protection against XSS and other client-side attacks, increasing product adoption.

Jan 2020 – Apr 2022 · 2 yrs 3 mos · Bengaluru Area, India

• Engineered a stateless service and polling daemon to manage on-demand actions on Amazon EC2 instances, automatically stopping idle instances and enforcing concurrency control using per-instance locking.
• Devised response caching for fixed Elasticsearch queries, reducing query latency and improving application performance
• Orchestrated asynchronous workflow for parallel actions on file shares, shrinking processing time by ∼ 60%
• Developed an optimized solution to reduce the file traversals during share recrawls by leveraging cached file paths from prior executions, resulting in faster recrawls
• Investigated and implemented the framework to manage the upgrade life cycle of Elasticsearch clusters

Jul 2017 – Jan 2020 · 2 yrs 6 mos · Bangalore

• As part of Cloud Service Orchestration(CSP) platform, improved the tunnel creation time for the Dynamic VPN(DVPN) workflow by ~25% through the implementation of a caching mechanism for generated configurations.
• Engineered a solution for local breakout and single NAT pool on Vodafone Spain’s multi-WAN infrastructure
• Scaled config push on 100s of devices through concurrent implementation of the operations using Celery and RabbitMQ
• Implemented edit plugins and engines to provide post deployment attribute changes in the SD-WAN sites
• Built a Python-based tool to generate graphical network topology visualizations by parsing and analyzing syslogs collected from firewalls.

Jan 2017 – May 2017 · 4 mos · Chennai

Jul 2016 – Nov 2016 · 4 mos · Chennai

Jun 2015 – Jul 2015 · 1 mo · Bengaluru Area, India