Ritabrata Ghorai

Consultant

Kolkata, West Bengal, India4 yrs 6 mos experience

Highly Stable

Key Highlights

Expert in automated test frameworks and QA strategies.
Proficient in Salesforce CRM quality validation.
Strong background in Life and Annuity insurance software testing.

Stackforce AI infers this person is a QA Automation Specialist in the Fintech and SaaS industries.

Contact

Skills

Core Skills

Salesforce Sales CloudQa AutomationTest Planning

Other Skills

Agile EnvironmentAgile MethodologiesAnnuitiesAutomation TestingBehavior-Driven Development (BDD)C (Programming Language)C++Cascading Style Sheets (CSS)Compliance & StandardsContinuous ImprovementCucumberCustomer Relationship Management (CRM)Defect ManagementDocumentation & ReportingFunctional Testing

About

Experienced in crafting robust automated test frameworks and executing comprehensive quality assurance strategies, I'm dedicated to ensuring software excellence through meticulous testing methodologies. Proficient in Java-Selenium, SQL, BDD, TDD, JIRA. I specialize in streamlining testing processes, enhancing efficiency, and driving continuous improvement.

Experience

Ey

Test Engineer Consultant

Sep 2024 – Present · 1 yr 6 mos · Kolkata · Hybrid

Responsible for end-to-end quality validation of Salesforce CRM modules including Firms, Advisor, Policy, Policy Payments, and Product.
Perform detailed functional, regression, integration, and UI testing to ensure stable and high-quality releases across the CRM ecosystem.
Validate Salesforce customizations such as Flows, Apex classes/triggers, Lightning components, and data model changes.
Collaborate closely with developers, business analysts, product owners, and onshore/offshore teams to clarify requirements and ensure complete test coverage.
Create and maintain comprehensive test plans, test scenarios, and test cases aligned with business processes in the Brighthouse Financial domain.
Conduct end-to-end validation of policy lifecycle, advisor onboarding, firm management, and financial product workflows.
Manage defects effectively using standard QA tools, providing clear impact analysis and ensuring timely resolution.
Contribute to process improvements, ensuring enhancements to quality standards, testing efficiency, and release readiness.

Regression TestingSalesforce Sales CloudCustomer Relationship Management (CRM)SAP HANARedwoodAutomation Testing+2

Cognizant

3 roles

Associate

Oct 2023 – Aug 2024 · 10 mos · Kolkata, West Bengal, India

As a Quality Assurance Specialist, I was dedicated to ensuring the highest quality and performance of Life and Annuity insurance software solutions. With hands-on experience across a range of policy administrative systems including DXC wmA16, wmA10, PAS, VARI, and LTC, I play a pivotal role in delivering reliable and efficient insurance applications.
Key Responsibilities:**
1. Test Planning & Execution: Develop and execute detailed test plans and cases to validate functionality, performance, and security across DXC WMA16, WMA10, PAS, VARI, and LTC systems.
2. Defect Management: Identify, document, and track defects, working closely with development teams to resolve issues and ensure timely fixes.
3. Integration Testing: Ensure seamless data flow and functionality between various administrative systems, performing end-to-end testing to meet business needs.
4. Documentation & Reporting: Maintain thorough documentation of test cases, results, and defect logs. Prepare and present detailed test reports to project stakeholders.
5. Continuous Improvement: Contribute to process improvements and stay current with industry best practices to enhance the QA process.
6. Compliance & Standards: Ensure adherence to industry regulations and data protection standards specific to the insurance sector.
Skills & Expertise:**
Expertise in QA methodologies and testing best practices.
Proficient in DXC WMA16, WMA10, PAS, VARI, and LTC systems.
Strong understanding of insurance industry processes and requirements.
Experience with test management tools (e.g., JIRA) and defect tracking systems.
Knowledge of automated testing tools (e.g., Selenium).