Oct 2021 – Sep 2024 · 2 yrs 11 mos · Bengaluru, Karnataka, India · Remote

Apr 2019 – Oct 2021 · 2 yrs 6 mos · Bengaluru, Karnataka, India · Remote

Sep 2017 – Mar 2019 · 1 yr 6 mos · Chennai Area, India

• Provided technical, procedural, and product guidance on PA devices
• to customers and engineers in network-related environments.
• Worked with technologies such as Decryption, User-ID, Zone-Based
• Protection, Application Override, and WildFire.
• Deployed firewalls in various modes, including Virtual Wire, Tap,
• Layer 2, and Layer 3.
• Configured and managed all GlobalProtect modes, including On-
• Demand, Pre-Logon, and User-Logon.
• Implemented HIP-Based Policy Enforcement for secure access
• control.
• Managed URL filtering to grant or restrict access based on client
• requirements.
• Configured and troubleshot multi-VSYS environments.
• Performed packet analysis using Wireshark to diagnose and resolve
• network issues.
• Implemented NAT policies and worked with Quality of Service
• (QoS) on Palo Alto firewalls.
• Managed firewall configurations through Panorama, pushing
• updates to ensure live network integration.
• Resolved High Availability issues in both Active/Passive and
• Active/Active configurations.
• Analyzed logs from Palo Alto devices to identify and address
• unresolved abnormalities.
• Configured Panorama as a Log Collector for centralized log
• management.
• Deployed Palo Alto firewalls in multiple public cloud environments,
• including AWS, Azure, and VMware.
• Performed timely upgrades between major software versions to
• maintain security and performance.

Jan 2015 – Feb 2017 · 2 yrs 1 mo