Rahil Aqeeb

DevOps Engineer

Bengaluru, Karnataka, India8 yrs 3 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in managing high-severity network security cases.
Proven track record in cybersecurity and VPN technologies.
Skilled mentor, enhancing team capabilities in network security.

Stackforce AI infers this person is a Cybersecurity professional specializing in network security and VPN technologies.

Contact

Skills

Core Skills

Network SecurityCybersecurity

Other Skills

IPsecSSL VPNRA-VPNDMVPNGETVPNSAML SSOAnyConnectLDAPRADIUSHigh-Severity Escalation ManagementMentorship & TrainingProduct TestingClient Relationship ManagementAAAPlatform

About

A results-driven professional with proven expertise in network security, recognized for strong technical acumen and the ability to navigate complex, high-pressure environments. Adept at managing critical, high-priority cases on a daily basis with a focus on resilience, precision, and strategic problem-solving. Certified in: • CCNP Security • CCNP Security Core Specialist • CCNP VPN Technologies • PCNSE (Palo Alto Networks Certified Network Security Engineer) Passionate about securing digital infrastructures and continuously evolving with the dynamic cybersecurity landscape.

Experience

Cisco

3 roles

HTTS Security consulting Engineer - |||

Promoted

Nov 2024 – Present · 1 yr 4 mos · Bengaluru, Karnataka, India · Hybrid

Serve as the primary point of contact for GFEP (Global Foundational Engineering Program) escalations, managing high-severity cases and critical outages. Collaborate closely with account managers, customers, and cross-functional teams to deliver rapid, effective solutions for high-impact clients, often under urgent conditions.
Apply deep technical knowledge across VPN and network security to troubleshoot complex issues on Cisco platforms (ASA, FTD, ASR, ISR routers, CAT switches). Tailor strategies to client needs, enhancing security frameworks and ensuring optimal performance for high-touch clients.
Mentor junior engineers, providing training in VPN technology and hands-on lab experiences. Develop structured learning paths that enhance both foundational and advanced troubleshooting skills within the team, empowering colleagues to independently handle challenging scenarios.
Proactive Product Testing & Development Partnership: Contribute to Internal Field Testing (IFT) for Cisco Firepower devices, collaborating directly with development teams to replicate client environments, identify issues, and implement fixes pre-release.
Comprehensive Security Assessments: Conduct vulnerability assessments and issue proactive security advisories, aligning with teams such as Duo, Umbrella, AWS, and GCP to deliver swift resolutions. Identify and mitigate potential security risks, ensuring a resilient client infrastructure.
Strategic Sales Support: Identify client-specific sales opportunities based on technological needs and limitations, helping drive business growth by recommending service enhancements tailored to unique client environments.
Technologies Known: IPsec, SSL VPN, RA-VPN, DMVPN, GETVPN, SAML SSO, AnyConnect, LDAP, RADIUS
Core Skills: High-Severity Escalation Management, Network Security, Mentorship & Training, Product Testing, Cybersecurity, Client Relationship Management

IPsecSSL VPNRA-VPNDMVPNGETVPNSAML SSO+9

Technical Consulting Engineer - ll

Promoted

Jan 2023 – Nov 2024 · 1 yr 10 mos · Bengaluru, Karnataka, India · Hybrid

Troubleshoot and resolve complex and high severity issues, leveraging extensive knowledge of VPN technology and network security.
Collaborate with other TAC teams to ensure timely and efficient issue resolution (AAA/Platform/Routing).
Troubleshoot on various Cisco devices, including Cisco ASA, FTD Firewalls, ASR, and ISR routers, CAT switches using both GUI and console.
Provide guidance and support to clients on best practices for implementing and configuring VPN technology to enhance their security posture.
Set up Test Beds to replicate and investigate Cisco device bugs observed during troubleshooting, and work with Developers to provide hotfixes for high severity cases & escalations.
Help with Vulnerabilities Assessment and Provide Security Advisories for the same.
Participate and contribute to Internal field testing for new versions of firepower devices before release.
Document every case and resolution to be used as future reference in Cisco Database.
Generation of Sales Leads as per customer needs or limitations seen on their environment.
Training of New Hires and Interns for Various VPN technologies.
Technologies Known :
IPsec, SSL VPN, RA-VPN, DMVPN, GETVPN, SAML SSO, AnyConnect
Collaboration with Duo, Umbrella , AWS , GCP teams for faster resolutions.
LDAP, RADIUS

IPsecSSL VPNRA-VPNDMVPNGETVPNSAML SSO+6

Technical Consulting Engineer

May 2021 – Dec 2023 · 2 yrs 7 mos · Bengaluru, Karnataka, India · Hybrid

Advanced troubleshooting of issues related to VPN on Routers IOS, IOS-XE and Firewalls: ASA, FTD Managed by FMC on issues with
IPSEC
Remote access VPN.
AnyConnect configurations
Certificate installations and Renewals on Firewalls & Routers
Smart licensing and other firewall issues by collaborating with the respective teams for Service requests opened (Routing / AAA).
Setup Test environments and replicate configurations on Cisco devices observed while troubleshooting with internal team.
Filing of bugs & Collaborate with the developers to work on bugs alongside until a hotfix and/or permanent resolution is provided.
Documentation of every case along with the resolution provided, to be used as references for future cases.

IPsecRemote access VPNAnyConnect configurationsCertificate installationsSmart licensingNetwork Security

Iopex technologies

Network Security Engineer

Sep 2020 – May 2021 · 8 mos · Bengaluru, Karnataka, India · Hybrid

Created IPsec tunnels and analysing them on Wireshark.
Demonstrated understanding of SSL and certificate authorities.
Configured Open tunnels, GRE tunnels, and IPsec tunnels in a lab environment.
Analysed TCP flow and network congestion techniques using Wireshark for error
management.
Configured DNS DHCP for PCs in the lab environment using ESXi and other tools.
Troubleshot to identify defective products.
Set up lab environments to replicate customer-reported issues and provided
documentation for these setups.

IPsecSSLDNSDHCPWiresharkNetwork Security

Six stars technical services and contracting llc

Project Supervisor (Desktop Support)

Oct 2017 – Sep 2019 · 1 yr 11 mos · Dubai

Set up new desktops and laptops for end-users, installing necessary software and applications.
Managed and maintained an inventory of all desktops, laptops, and equipment, keeping them up-to-date with the latest software patches and security updates.
Collaborated with other IT teams to implement new technology solutions and upgrades, ensuring compatibility with existing desktop infrastructure.
Provided technical support to end-users for hardware and software issues related to desktops, laptops, printers, and other peripherals.
Troubleshot and resolved technical issues in a timely and efficient manner, ensuring minimal impact on users' productivity.

Problem SolvingBusiness Strategy

Smartfit technical services

Project Engineer

Aug 2016 – Jun 2017 · 10 mos · Dubai, United Arab Emirates · On-site

Conducted surveys at client locations based on inquiries.
Handled projects on HVAC, fire fighting, plumbing, and MEP subcontracts.
Worked on building maintenance issues and supervised interior fit-outs for commercial and residential units.

Problem SolvingBusiness Strategy