May 2024 – Aug 2025 · 1 yr 3 mos · Hybrid

• ➤ Working with the Promotions Planning Team to help market products effectively through promotional offers.
• ➤ Developed features that allow users to create multiple promotions in bulk using a central application, making the process faster and easier.
• ➤ Supported both the backend and frontend parts of the system to ensure smooth functioning.
• ➤ Collaborated with different teams to ensure the promotion system meets business needs and improves overall efficiency.
• ➤ Helped improve the system so that marketing campaigns can be launched more quickly and with fewer errors.

Feb 2023 – Apr 2024 · 1 yr 2 mos · Hybrid

• ➤ Contributed to building Promotion Central, the source system for all promotional offers displayed on Lowes.com.
• ➤ Helped rebuild the promotion platform from scratch to eliminate dependency on legacy systems.
• ➤ Worked across both backend and frontend, ensuring smooth feature delivery and seamless user experience.
• ➤ Enabled internal business users to create, schedule, and manage offers more efficiently.
• ➤ Reduced campaign turnaround time by streamlining tooling and improving system responsiveness.
• ➤ Played a key role in production support and iterative improvements post go-live.

Jan 2022 – Feb 2023 · 1 yr 1 mo · Pune, Maharashtra, India · Remote

• ➤ Contributed to the Insurance Premium Processing Team, supporting multiple insurance products including dental, term, and health to ensure accurate and timely premium calculations.
• ➤ Played a pivotal role in modernizing the insurance processing workflow by replacing the legacy mainframe system, resulting in faster and more reliable premium processing.
• ➤ Developed automated batch solutions to process complex insurance transactions and off-cycle updates, minimizing errors and manual effort.
• ➤ Leveraged cloud technologies to enhance transaction monitoring and reporting, improving transparency and operational control for the business.
• ➤ Helped the business achieve greater agility by setting up scalable and automated cloud infrastructure, enabling quicker response to market and regulatory changes.
• ➤ Worked closely with business stakeholders to align technical solutions with compliance requirements and customer service goals, ensuring smooth premium lifecycle management.

Jun 2021 – Jan 2022 · 7 mos

• ➤ At (Client )Royal Bank of Canada (RBC), partnered with Wealth Management and Banking teams to deliver mission-critical applications that improved operational transparency and risk management.
• ➤ Designed and implemented a mainframe job monitoring system that provides real-time visibility into job dependencies and execution status, empowering support and mainframe teams to proactively resolve issues and minimize downtime.
• ➤ Enhanced user experience by introducing advanced filtering and reporting features, enabling quicker root-cause analysis and better resource prioritization, directly improving service reliability.
• ➤ Developed RESTful APIs and reporting solutions to support data-driven decision-making for RBC’s Stock and Wealth Management operations, accelerating report generation and business insights.
• ➤ Automated complex nightly transaction workflows using GoLang scripts, significantly increasing processing speed and accuracy while reducing manual intervention.
• ➤ Collaborated across business, technical, and compliance teams to deliver robust, scalable solutions aligned with strategic goals and regulatory requirements, consistently driving operational excellence.

Jun 2020 – Jun 2021 · 1 yr

• Created automation scripts in Java using HP LeanFT for desktop and UI applications, reducing manual testing effort and improving overall test coverage and reliability.

Jun 2019 – Jun 2020 · 1 yr

• Began my IT career with TCS iON, developing a scalable assessment platform that transformed testing workflows for educational and corporate clients, enhancing efficiency and user experience.