R

Ravinder Dhoni

DevOps Engineer

Bengaluru, Karnataka, India14 yrs 3 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Over a decade of experience in IT networking and security.
  • Expert in technical support and network optimization.
  • Proven track record in managing critical technical issues.
Stackforce AI infers this person is a Network Engineering expert in IT infrastructure and security.

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Skills

Core Skills

Technical SupportNetwork Engineering

Other Skills

MPLS NetworkingCustomer SupportL2VPNRSVPLDPMP-BGPBGP-LUVxlanBorder Gateway Protocol (BGP)IS-ISOpen Shortest Path First (OSPF)Service Provider NetworksLinuxNetwork AutomationMPLS-TP

About

Experienced Network Professional | Technical Expertise | Mentor Results-driven and dedicated Network Professional with over a decade of experience in IT networking and security. I specialize in technical support, network design, implementation, analysis, troubleshooting, and optimization. Throughout my journey, I have consistently demonstrated a keen ability to handle escalations, manage SLAs, and deliver exceptional solutions. My background encompasses a wide range of roles and responsibilities, reflecting my commitment to addressing complex challenges, streamlining processes, and fostering continuous improvement. 🔹 Experience Highlights: Technical Support Excellence: Recognized for providing exemplary technical support and innovative solutions to premium customers within the routing business unit at Juniper Networks, Inc. Escalation Handling: Proven track record of successfully managing critical technical issues, ensuring seamless network operations and maintaining high customer satisfaction. Team Leadership: Adept at mentoring and leading teams, fostering skill development and knowledge sharing. Automation and Streamlining: Spearheaded automation initiatives that streamlined workflows and boosted operational efficiency. 🔹 Professional Journey: Juniper Networks: Elevated through roles, including Technical Support Engineer (Levels 3 & 4) with a focus on routing products, troubleshooting intricate issues, and mentoring teams. Network Consultant Engineer: Orchestrated Data Center migrations for BFSI customers, implementing seamless network migration strategies. Technical Lead Network Services: Led the Network Team for the Global Network Operation Centre at Daimler, effectively managing critical issues and overseeing operations. Senior Project Engineer: Acted as the Technical SPOC for strategic accounts, offering remote technical support and orchestrating successful network support during high-stakes events. Network Engineer: Managed network support, troubleshooting, and problem analysis, consistently recognized for outstanding performance. 🔹 Certifications: Juniper Networks Certified Expert (JNCIE-DC #490) & (JNCIE-SP #3091) Cisco Certified Network Professional R&S (CCNP R&S, TSHOOT) Junos Troubleshooting AWS Certified Solutions Architect Passionate about leveraging my expertise to drive innovation, optimize network infrastructure, and deliver exceptional results. Let's connect and explore opportunities for collaboration and growth. #networking #security #leadership #technicalsupport #automation #innovation

Experience

Juniper networks

CFTS TSE 4

Aug 2020 – Present · 5 yrs 7 mos · Karnataka, India

MPLS NetworkingCustomer SupportTechnical SupportNetwork Engineering

Cisco

Network Consulting Engineer

Jul 2019 – Jul 2020 · 1 yr · Bengaluru, Karnataka, India

L2VPNRSVPNetwork EngineeringTechnical Support

Happiest minds technologies

Technical Lead (Network Operations)

Mar 2017 – Jun 2019 · 2 yrs 3 mos · Bengaluru Area, India

L2VPNMPLS NetworkingNetwork EngineeringTechnical Support

Wipro infotech

2 roles

Senior Project Engineer

Promoted

Jan 2017 – Feb 2017 · 1 mo

L2VPNMPLS NetworkingNetwork EngineeringTechnical Support

Network Engineer

Aug 2011 – Dec 2016 · 5 yrs 4 mos

L2VPNMPLS NetworkingNetwork EngineeringTechnical Support

Education

Birla Institute of Technology and Science, Pilani

Master’s Degree — System Engineering

Jan 2015 – Jan 2017

Birla Institute of Technology and Science, Pilani

Bachelor’s Degree — Information System

Jan 2012 – Jan 2015

Delhi Technological University

Diploma — ITES&M

Jan 2008 – Jan 2011

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