Ravinder Dhoni — DevOps Engineer
Experienced Network Professional | Technical Expertise | Mentor Results-driven and dedicated Network Professional with over a decade of experience in IT networking and security. I specialize in technical support, network design, implementation, analysis, troubleshooting, and optimization. Throughout my journey, I have consistently demonstrated a keen ability to handle escalations, manage SLAs, and deliver exceptional solutions. My background encompasses a wide range of roles and responsibilities, reflecting my commitment to addressing complex challenges, streamlining processes, and fostering continuous improvement. 🔹 Experience Highlights: Technical Support Excellence: Recognized for providing exemplary technical support and innovative solutions to premium customers within the routing business unit at Juniper Networks, Inc. Escalation Handling: Proven track record of successfully managing critical technical issues, ensuring seamless network operations and maintaining high customer satisfaction. Team Leadership: Adept at mentoring and leading teams, fostering skill development and knowledge sharing. Automation and Streamlining: Spearheaded automation initiatives that streamlined workflows and boosted operational efficiency. 🔹 Professional Journey: Juniper Networks: Elevated through roles, including Technical Support Engineer (Levels 3 & 4) with a focus on routing products, troubleshooting intricate issues, and mentoring teams. Network Consultant Engineer: Orchestrated Data Center migrations for BFSI customers, implementing seamless network migration strategies. Technical Lead Network Services: Led the Network Team for the Global Network Operation Centre at Daimler, effectively managing critical issues and overseeing operations. Senior Project Engineer: Acted as the Technical SPOC for strategic accounts, offering remote technical support and orchestrating successful network support during high-stakes events. Network Engineer: Managed network support, troubleshooting, and problem analysis, consistently recognized for outstanding performance. 🔹 Certifications: Juniper Networks Certified Expert (JNCIE-DC #490) & (JNCIE-SP #3091) Cisco Certified Network Professional R&S (CCNP R&S, TSHOOT) Junos Troubleshooting AWS Certified Solutions Architect Passionate about leveraging my expertise to drive innovation, optimize network infrastructure, and deliver exceptional results. Let's connect and explore opportunities for collaboration and growth. #networking #security #leadership #technicalsupport #automation #innovation
Stackforce AI infers this person is a Network Engineering expert in IT infrastructure and security.
Location: Bengaluru, Karnataka, India
Experience: 14 yrs 3 mos
Skills
- Technical Support
- Network Engineering
Career Highlights
- Over a decade of experience in IT networking and security.
- Expert in technical support and network optimization.
- Proven track record in managing critical technical issues.
Work Experience
Juniper Networks
CFTS TSE 4 (5 yrs 7 mos)
Cisco
Network Consulting Engineer (1 yr)
Happiest Minds Technologies
Technical Lead (Network Operations) (2 yrs 3 mos)
Wipro Infotech
Senior Project Engineer (1 mo)
Network Engineer (5 yrs 4 mos)
Education
Master’s Degree at Birla Institute of Technology and Science, Pilani
Bachelor’s Degree at Birla Institute of Technology and Science, Pilani
Diploma at Delhi Technological University