Anushi Garg

Operations Associate

Delhi, India4 yrs experience

Most Likely To Switch

Key Highlights

Proven multitasking abilities in customer service roles.
Strong background in customer relationship management.
Experience in executing social media campaigns for brand awareness.

Stackforce AI infers this person is a Marketing Professional with expertise in Customer Relationship Management and Social Media Strategy.

Contact

anushi295@gmail.com LinkedIn

Skills

Core Skills

Customer Relationship Management (crm)ManagementSocial Media Management

Other Skills

AcquisitionsSalesforce LightningCustomer SuccessMicrosoft ExcelLeadershipMicrosoft WordMicrosoft PowerPointResearch

About

A Well Organized, Proactive, and an Optimist marketing professional with knowledge of service delivery and proven multitasking abilities. Acknowledged by management and coworkers for excellent customer service. Committed to maintaining professional relationships to increase profitability and drive business results.

Experience

Ss&c globeop

Associate

Jul 2023 – Present · 2 yrs 8 mos · Gurugram, Haryana, India · Hybrid

AcquisitionsSalesforce LightningCustomer Relationship Management (CRM)Customer SuccessManagementMicrosoft Excel+3

Idfc first bank

Deputy Manager

Apr 2021 – Aug 2022 · 1 yr 4 mos · Gurugram, Haryana, India

The role entrains direct customer interaction and the core responsibility includes the business acquisition of high-quality corporate salary accounts and cross-selling of all other financial products.
Other KRA Includes
Giving proactive resolution of customer queries and after-sales service.
Meeting cross-sell targets from the existing customer base
Completing backend operations work related to the account opening formalities.

Salesforce LightningCustomer Relationship Management (CRM)

Story creators

R & D and Marketing Team

Jun 2020 – Jul 2020 · 1 mo

The internship started with the research work for the T-shirt merchandising project. It was done in a team of 8 members. After the research work, we proceeded for the social media campaign for brand awareness of their events & learned a lot about managing data, maintaining datasheets, brand awareness & handle social media platforms effectively.