Jatin Arora

Software Engineer

Mansa, Punjab, India3 yrs 7 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in Java and Node.js for large-scale systems.
Led critical projects impacting millions of customers.
Strong mentorship experience enhancing team capabilities.

Stackforce AI infers this person is a SaaS-focused software engineer with expertise in scalable web applications.

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Skills

Core Skills

JavaNode.jsMern Stack

Other Skills

Data StructuresAlgorithmsREST APIMongoDBExpress.jsJavaScriptReact.jsCC++jQueryBootstrapSQL

About

A Computer Science graduate from BITS Pilani, Hyderabad Campus, brings expertise in Java, Node.js, and data structures to innovative software solutions. Motivated by a customer-first approach, prioritizes delivering reliable, large-scale systems that enhance the user experience and operational efficiency.

Experience

Amazon

3 roles

Software Development Engineer II

Dec 2024 – Present · 1 yr 3 mos · Hyderabad, Telangana, India

Software development engineer

Jul 2022 – Nov 2024 · 2 yrs 4 mos · Hyderabad, Telangana, India

Part of WW Concessions Tech in the Consumer Engagement Tech (CET) Org, responsible for handling $9B+ yearly Concessions and over 150M customer contacts worldwide across 21 marketplaces, processing 650B calls annually.
Key Projects & Contributions: **
Designed and implemented new use cases on the AC3 platform (one of the largest customer service platform)
Migrated and developed the Returns Expander feature which is being used by 2M CS agents daily, leading end-to-end design and remote component creation.
Led 2023 Peak activities for team owned services, scaling systems which manages thousands of requests per second.
Solved 200+ high-severity issues as on-call support and took ownership of incident management for the Executions team.
Initiatives in Operational Excellence: **
Conducted root cause analysis for critical issues, created SOPs, and implemented resolutions to ensure service stability.
Spearheaded RDS Certificate Rotation for Concessions Database and handled IMR planning to maintain the Executions team's credit score above 80.
Mentorship & Leadership: **
Mentored interns and new SDEs, providing technical guidance and enhancing team knowledge with regular KT sessions.

JavaNode.jsData StructuresAlgorithmsREST APIMongoDB+1

Software Engineer Intern

Jan 2022 – Jun 2022 · 5 mos · Hyderabad, Telangana, India

Chalo

Software Developer Internship

Jun 2021 – Nov 2021 · 5 mos · Navi Mumbai, Maharashtra, India

Developed a Progressive Web Application (PWA) for bus operators, providing essential features like financial insights, operational metrics, business analytics, and real-time push notifications for bus management. Built using the MERN stack for efficient performance and scalability.

MERN StackJavaScriptReact.jsNode.jsMongoDB

Platifi

Summer Intern

Jun 2020 – Jul 2020 · 1 mo · Bengaluru, Karnataka, India

Developed a job portal web application to bridge the gap between employers and job seekers. Employers can post job openings, and job seekers can apply directly through the platform. Built using the MERN stack for a seamless and responsive experience.

MERN StackJavaScriptReact.jsNode.jsMongoDB