Nov 2020 – Dec 2023 · 3 yrs 1 mo · Gurugram, Haryana, India · On-site

Jul 2019 – Oct 2020 · 1 yr 3 mos · Gurugram, Haryana, India

• Whatsapp based conversational AI platform for Enterprises

Feb 2019 – Jun 2019 · 4 mos

• PLL Project:
• Ideated the process and managed a 43 member team during the successful pilot
• Launched the project pan India resulting 2 percentage points increase in conversion
• Conceptualized the LMS Product for efficient lead coverage by the associates
• Formulated the training module and call script for the associates

Feb 2018 – Jan 2019 · 11 mos · Gurgaon, Haryana, India

• Account Manager for the single biggest account with annual turnover of INR 60Mn/Yr.
• Solely responsible for the three pillars of DTDC-Shipsy partnership
• o New product development and strategizing their on ground adoption.
• o Monthly and Quarterly targets finalization and their execution
• o Strategic Relationship Management with DTDC
• Spearheaded First Mile projects leading to over 120% increase in bookings in just 3 months.
• Finalized requirements for high impact projects: OCR, VA, DRS-POD auto-crop etc.
• Conceptualized and implemented internal and external Project Management Process.
• Managed a team of two Project Managers.

Jul 2013 – Jul 2014 · 1 yr · Surat, India

• I was involved in the commissioning of Finishing Line, SBR(Styrene Butadiene Rubber) plant at Reliance Hazira Manufacturing Division. Job description
• Commissioning of SBR-PBR Plant
• ● Commissioned Finishing Area (Project worth INR 10 billion) working in a team of five member.
• ● Project completed 20 days in advance (9 month task).
• ● Streamlined the supply chain of the equipment and inventoried their spare parts.
• ● Aligned 29 Pumps in-house which helped in completion of project in advance.
• Pump Maintenance Schedule Project
• ● Rescheduled maintenance period of 300 pumps of Cracker plant saving around 10000 man hours per year.
• Other Jobs:
• ● Coordinated replacement & overhauling of 48 heat exchangers, saving INR 1 million of shutdown losses.
• ● Participated in the shut-downs of three plants.

May 2012 – Jul 2012 · 2 mos · Patalganga Manufacturing Division,

• During my Intern at Patalganga Manufacturing Division, Reliance Industries I worked on the project 'Reliability of Du-Pont Draw Machine: Annealer'.
• Key learning from the Reliability of DuPont Draw-machine, Annealer
• 1. Effects of the grades of lubrication oil on the smooth running of bearings.
• 2. Effects of thickness on the stress that develops at gear’s root.
• 3. Dependence of lubrication oil viscosity on temperature, a key factor in deciding lubrication oil grade
• Major recommendations :
• 1. Change the lubrication oil grade from ISO 150 to ISO 220.
• 2. Increase the gear thickness to check failure due to bending stress.
• 3. To introduce an identical oil cooler in series with the one available.

Apr 2012 – Mar 2013 · 11 mos · IIT Madras, Chennai

• Elected by an electorate of 7000 students by a margin of 639 votes. My vision as a Sports Secretary was to provide avenue to one and all to participate actively in the sports. It was achieved by focusing on three verticals- students, alumni and community
• Pioneered infrastructural development of INR 6 crores which includes a swimming pools, a basketball court and a new volleyball court. The new infrastructure will help students have a renewed sporting experience
• To increase the students-alumni interaction, first ever IITM Alumni Sports Meet was organised.
• Organized the Terry Fox Run, a charity event to increase awareness about cancer and raise donation for cancer research. 11000 people participated in the event and we raised a donation of 12.5 Lakhs, an increase of 80% over previous year
• Headed and restructured 3 sports organizing teams and 2 club teams with a strength of 100 members.
• Conceptualized and implemented two new events: the Indian Sports Mela, the IIT Madras Chess Open and the IITM Alumni Sports Meet
• For the first time, organized separate dining facility for 200 probable Inter-IIT Sports Meet players a healthy, balanced and high protein content diet,

Apr 2011 – Mar 2012 · 11 mos · IIT Madras, Chennai

• Elected by an electorate of 325 students, by a margin of 35 votes as Head of Hostel Council
• Redistributed surplus allotted budget of Hostel Council, and spent INR 4 Lakhs to improve hostel facilities.
• Instrumental in carrying out a 2500-strong survey about the work of Executive wing, SAC members and hostel council.
• Improved facilities for students on campus and transparency in student council with help of public opinion through survey.