Feb 2023 – Present · 3 yrs 1 mo

Jul 2022 – Present · 3 yrs 8 mos

Jul 2022 – Feb 2023 · 7 mos

Jul 2020 – Aug 2022 · 2 yrs 1 mo

• Responsible for driving the vision and strategy for content and notification services in Adobe Content Platform having PetaBytes of assets and millions daily active users.
• Active engagement with client teams to understand their use cases and product requirements.
• Bolstered the adoption of new Events model in platform by key clients through investments in right focus areas.
• Defined prioritized feature requirements with an overall product roadmap to accelerate growth
• Collaboration across global teams to create alignment between engineering teams and other product partners.

Jan 2016 – Jul 2020 · 4 yrs 6 mos

• End to end project management, starting from project planning, requirement gathering & analysis, scheduling, resource allocation, quality control, legal, documentation, delivery, deployment and sustenance.
• Ensuring Customer Success with continuous and timely AEM Sustenance releases for all supported AEM versions cutting across multiple functions and geographies.
• Direct interaction with Enterprise Customers for requirement gathering and continuous product support, managed E2E deliveries to SAP.
• Expertise in driving AEM 6.3, 6.2 Beta programs with thousands of beta participants including partners and customers across the globe.
• Seasoned Agile/Scrum practitioner, conducted various workshops to onboard teams.
• Strong communication, presentation, analytical and problem solving skills.
• Executive reporting of CritSit customers and Account Escalations.
• Engineering POC for Adobe Consulting team to upgrade CritSit customers to latest AEM version.
• Experienced in conducting yearly Strategy workshop with all Solution leads in a different geo.

Jan 2015 – Jul 2020 · 5 yrs 6 mos

• Implementing innovative test practices to ensure complete test coverage and test execution within stipulated time.
• Responsible for defining complete test process and strategies to achieve quality assurance of milestones.
• Awarded “Special Contibution Award” for achieving a tough task of reducing customer failures from 2% to 0.4% in one month’s time.
• Active participant in resolving pre-release and User forum queries and direct customer queries through support team
• Developed and executed automation based framework in Java using Selenium webdriver.
• Contributed in requirements gathering of many features by analyzing features provided by competitive products.
• Automation using ExtendScript, JQuery and coffee script in Adobe RoboHelp.

Jun 2010 – Dec 2014 · 4 yrs 6 mos

• Scrum master for Adobe Scene7 India team: managed all scrum activities like sprint planning, backlog management, daily status tracking, tasks creation.
• Cross geo coordination with US team and providing updates in Scrum of Scrums.
• Planning and testing features.
• Awarded with Team award for excellent team coordination and contribution.
• Developed and executed PHP automation based framework. Awarded with Spot Award for enhancements in framework.
• Hands on experience of using Illustrator and Indesign for creation of test files.
• Verifying customer issues and communicating with Technical support.

Jun 2006 – Feb 2012 · 5 yrs 8 mos

• Installation and deployment of Server builds across platforms, with multiple databases (SQL Server 2005 and 2008, Oracle 10g and 11g) and Application Servers (JBoss 4.2 and Web Sphere 7.0.5).
• Setting up Clustering environment with Jboss and WebSphere with SQL and Oracle DBs.
• Configuring and maintaining of Load balancer for a Cluster.
• Performed Security Testing using Appscan and Fortify tools.
• Assisted team members in Performance and Localization Testing.
• Performed Automation Testing using in house tools - ExtendScript (Client) and FAAT(Server: Flex SDK).
• Performed White Box testing using code coverage tool Bulls Eye.
• Conducted Feedback sessions with customers like SAP, Intel and gave trainings to Vendors
• Realized the development growth of the product from 6.0 version to 8.0 version.
• Worked as an individual contributor in testing team of 10, on Adobe RoboHelp and Technical Communication Suite.