Apr 2025 – Dec 2025 · 8 mos · Bengaluru, Karnataka, India

• Architected automated offer-upload and dynamic lender-selection flows, eliminating manual developer and analytics effort, improving operational efficiency, and enabling real-time offer updates and lender switching.
• Led the Journey team, partnering with multiple NBFCs to launch new programs that expanded lending options and increased overall revenue by 30%.
• Established and monitored Service Level Objectives (SLOs) to proactively ensure the health and performance of critical services.
• Spearheaded Root Cause Analysis (RCA) for production incidents and refined on-call handover procedures, significantly improving team efficiency and incident response.
• Mentored SDE I/II engineers through code reviews and technical guidance to elevate team quality.

Jan 2024 – Apr 2025 · 1 yr 3 mos · Bengaluru, Karnataka, India

• Owned the end-to-end architecture of credit services and user-journey flows, ensuring reliability and scalability.
• Led Project Sanjay, delivering a real-time journey-funnel platform for improved tracking and actionable insights.
• Implemented Canary Deployment and partnered with infra and compliance teams to complete disaster-recovery readiness and migrate clusters with near-zero downtime.
• Drove cross-functional collaboration with product, analytics, QA, and customer-support teams to surface and resolve key user pain points and manage seamless releases.

Jun 2022 – Jan 2024 · 1 yr 7 mos · Bengaluru, Karnataka, India

• Designed and implemented a highly configurable, scalable user-journey framework, decoupling business logic from the app layer for extensibility.
• Owned and maintained reconciliation (Recon) and KYC services, and collaborated with Operations to deliver a self-service Recon dashboard for faster monitoring and issue resolution.
• Mentored interns through technical guidance and code reviews.

Jun 2019 – Jun 2022 · 3 yrs · Noida Area, India

• I have the ownership of Subscription and Payment modules at Gaana. Previously I have worked on - continue listening feature, voice search feature, podcasts, etc. I have also created a Gaana Wear App independently from scratch.

May 2018 – Jul 2018 · 2 mos · Mumbai Area, India

• Technology Analyst as a Summer Intern at JP Morgan Chase & Co. Developed a GUI to allow the user to manage legal entity mapping using Python and Enaml.