Shivani Gupta

Associate Consultant

Bengaluru, Karnataka, India8 yrs 5 mos experience
Most Likely To SwitchAI ML Practitioner

Key Highlights

  • Expert in Generative AI and Prompt Engineering.
  • Proven track record in predictive analytics and data-driven solutions.
  • Strong background in NLP and customer-centric AI applications.
Stackforce AI infers this person is a Data Science and AI Specialist with a focus on Fintech and Automation.

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Skills

Core Skills

Artificial Intelligence (ai)Natural Language Processing (nlp)Predictive ModelingData ScienceBackend DevelopmentApi Development

Other Skills

SQLGenerative AIForecastingCoding ExperiencePythonData VisualizationData ModelingData QualityQuery WritingCollection analyticsMachine LearningStatistical ModelingTechnical SkillsetRisk ModelingBFSI

About

šŸ’” ā€œWork doesn’t take the time it needs — it takes the time it’s given.ā€ – Parkinson’s Law But what if we flipped that? Instead of letting tasks take longer, what if we harnessed technology to shrink the time needed? Imagine automating creativity, speeding up decision-making, and transforming hours of work into minutes—all while maintaining quality. That’s exactly what Generative AI & Prompt Engineering are making possible right now. And I’m fully on board. My Journey: From Data Science to AI Innovation šŸš€ I’ve always been passionate about pushing boundaries—breaking traditional processes and finding faster, smarter ways to solve problems. As an analytical leader, I built systems to help businesses operate more efficiently. But something was missing. Then came Generative AI—the game-changer. It’s not just about writing code anymore. It’s about teaching AI to think, create, and collaborate with us. Crafting prompts to unlock AI’s full potential, designing custom AI models, and automating everything from content creation to customer interactions—this is the opportunity I couldn’t miss. Today, I help businesses, startups, and creators leverage AI-powered solutions for: šŸ”¹ AI Automation & Chatbots – Making systems smarter, faster, and more human-like. šŸ”¹ Prompt Engineering – Designing high-performance prompts for superior AI outcomes. šŸ”¹ AI Integration – Seamlessly embedding AI into real-world applications. Let’s Connect! If you’re exploring how AI can elevate your business, let’s chat. I’d love to help turn your vision into an AI-powered reality. And when I’m not diving into AI? You’ll find me trekking up a trail or experimenting with a new recipe. Because, just like in tech, the best things come from mixing the right ingredients. šŸ˜‰ #GenerativeAI #AIConsulting #Automation #SoftwareDevelopment #Innovation # DataScience shivanigupta2512@gmail.com

Experience

Upwork

Freelance Consultant

Feb 2025 – Present Ā· 1 yr 2 mos Ā· Remote

Natural Language Processing (NLP)SQLArtificial Intelligence (AI)Generative AI

Boston consulting group (bcg)

Predictive Analyst

May 2022 – Present Ā· 3 yrs 11 mos Ā· Bengaluru, Karnataka, India

  • Business Intelligence:
  • 1. Price Prediction
  • 2. Early Warning System
  • 3. Agent Analytics for Nudge Identification
  • 4. Cross sell & Upsell
  • 5. Credit Risk Analysis
  • Tech Stack:
  • 1. Programming(Python, PySpark)
  • 2. Predictive Analytics
  • 3. Time Series Analysis
  • 4. Data Engineering
  • 5. Exploring GenAI & Prompt Engineering
Natural Language Processing (NLP)Artificial Intelligence (AI)ForecastingPredictive ModelingCoding ExperiencePython+3

Teleperformance

Data Scientist

Dec 2019 – Apr 2022 Ā· 2 yrs 4 mos Ā· Gurgaon

  • ⭐ Designed and implemented customer segmentation models to optimize collection processes and upsell targeting—improving campaign effectiveness by ~5 to 12% and creating new revenue opportunities. (Dec 2019)
  • ⭐ Built time-series forecasting models (ARIMA) for volume prediction and trend analysis across accounts—improving forecasting accuracy by ~3% and enabling 8% reduction in staffing costs while meeting SLAs. (Aug 2020)
  • ⭐ Delivered data-driven solutions across Banking, Insurance, Healthcare, and Telecom, helping clients improve decision-making efficiency and increase operational productivity by ~9%. (Apr 2021)
  • ⭐ Developed an in-house NLP-based text analytics tool that identified sentiment, intent, issue type, and journey stage—enhancing customer satisfaction scores by ~11% and reducing churn by ~7%. (Jan 2022)
  • Tech Stack: Python, Machine Learning, Statistical Modelling, Time Series Analysis, Text Analytics, NLP
Natural Language Processing (NLP)Data QualityArtificial Intelligence (AI)Query WritingCollection analyticsCoding Experience+3

Edwisor.com

Data Scientist

Jun 2018 – Dec 2019 Ā· 1 yr 6 mos Ā· Gurugram, Haryana, India

  • ⭐ Wrote Python scripts to scrape workforce data from multiple leading job portals and maintained automated crawlers, keeping datasets 95% up-to-date and ensuring reliable inputs for workforce analytics. (Jun 2018)
  • ⭐ Delivered analytical insights to executives and senior management by identifying demand–supply gaps in the workforce, enabling strategic positioning in the marketplace, and providing a competitive edge to the product. (Nov 2018)
  • ⭐ Developed data science learning content for the in-house Data Science Career Path platform, contributing to curriculum adoption by 500+ learners. (Apr 2019)
  • ⭐ Built a Career Path Recommendation Model that suggested optimal roles based on skills, interests, and experience, achieving ~78% accuracy and helping professionals evaluate the probability of success in various career paths. (Oct 2019)
  • Tech Stack: Python, Machine Learning, Statistical Modelling, MongoDB, AWS Cloud Services
Artificial Intelligence (AI)Coding ExperienceData Science

Untrodden labs

Back End Developer

May 2017 – Jan 2018 Ā· 8 mos Ā· India

  • ⭐ Collaborated with the Machine Learning team to deploy models and developed APIs to integrate ML code into multiple micro-services using AWS Server and DynamoDB, ensuring scalable and efficient backend workflows.
  • ⭐ Built a Meeting Scheduler API in Ruby on Rails to streamline scheduling processes and improve product usability.
  • ⭐ Integrated third-party APIs such as Google, Flight, and Cab services into the product, enabling a seamless and user-friendly experience.
  • ⭐ Developed APIs to support a GAN-based Twitter chatbot, which generated engaging tweets for product promotion and brand visibility.
  • Tech Stack: Python, Flask, Ruby on Rails, AWS, DynamoDB
  • Skills: SQL, API Development, Microservices
SQLCoding ExperienceBackend DevelopmentAPI Development

Hcl infosystems ltd.

Graduation Internship

Dec 2015 – Jun 2016 Ā· 6 mos Ā· Gurugram

  • ⭐ Gained on-site industry exposure through quality analysis, internal asset auditing, insurance, and asset management, while supporting technical troubleshooting of internal systems.
  • ⭐ Identified automation opportunities within auditing and asset workflows, contributing to improved efficiency and reduced manual effort.
  • ⭐ Collaborated with cross-functional teams, building a strong foundation in professional consulting practices and enterprise-scale operations.

Education

Punjab Technical University

B.Tech — Computer science engineering

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