Puneet Sahoo — Technical Program Manager

I am a Senior Technical Program Manager with 11+ years of experience supporting large-scale technology transformation initiatives, enterprise platforms, and cross-functional execution across banking, payments, SaaS, and AI-driven systems. Currently at Avalara, I lead Integration Platform Services programs, partnering with senior technology and business leaders to drive program governance, execution strategy, risk management, and delivery predictability across business-critical applications. My background spans consulting, digital transformation, and program leadership, with experience delivering global technology programs in regulated and complex environments. I have worked closely with stakeholders across engineering, product, operations, and leadership teams to execute initiatives that align technology delivery with strategic objectives. I am particularly interested in operationalizing global technology strategies at the local delivery level, strengthening collaboration across technology communities, and building governance models that enable transparency and sustainable execution. I hold a B.Tech in Computer Science from NIT Rourkela and an MBA in Information Management from SPJIMR, Mumbai, and enjoy staying engaged with evolving technology trends while focusing on pragmatic, enterprise-ready execution.

Stackforce AI infers this person is a Senior Technical Program Manager specializing in AI-driven technology transformation within Fintech and SaaS industries.

Location: Pune, Maharashtra, India

Experience: 10 yrs 8 mos

Skills

Program Management
Risk Management
Artificial Intelligence (ai)
Generative Ai
Digital Transformation
Consulting
Banking

Career Highlights

11+ years in technology transformation initiatives.
Expert in program governance and execution strategy.
Delivered AI-driven platforms for Fortune 100 companies.

Work Experience

Avalara

Senior Technical Program Manager (1 yr 5 mos)

Haptik

Senior Program Manager (2 yrs 2 mos)

Accenture

Associate Manager - Analytics and Insights (1 yr 2 mos)

S.P. Jain Institute of Management & Research

Member of Academic Committee (8 mos)

The Wishing Factory

Pro Bono Consultant (3 mos)

Oracle in Financial Services

Senior Consultant (5 yrs 2 mos)

Defence Research and Development Organisation (DRDO)

Research Intern (2 mos)

Education

Master of Business Administration (MBA - PGPM) at SPJIMR SP Jain Institute of Management & Research

Advanced Program In Information Management For Business Excellence at Texas McCombs School of Business

Bachelor of Technology (B.Tech.) at National Institute of Technology Rourkela

12th at BJB Junior College

10th at Ruchika High School

Puneet Sahoo

Technical Program Manager

Pune, Maharashtra, India10 yrs 8 mos experience

AI Enabled

Key Highlights

11+ years in technology transformation initiatives.
Expert in program governance and execution strategy.
Delivered AI-driven platforms for Fortune 100 companies.

Stackforce AI infers this person is a Senior Technical Program Manager specializing in AI-driven technology transformation within Fintech and SaaS industries.

Contact

Skills

Core Skills

Program ManagementRisk ManagementArtificial Intelligence (ai)Generative AiDigital TransformationConsultingBanking

Other Skills

Stakeholder ManagementCross-functional Team LeadershipAgile MethodologiesLeadershipClient Co-ordinationAnalyticsAgile Application DevelopmentCloud InfrastructureCustomer ExperienceResearchRequirements AnalysisIT Service ManagementPL/SQLSQLMicrosoft Office

About

Experience

Avalara

Senior Technical Program Manager

Oct 2024 – Present · 1 yr 5 mos · Pune District, Maharashtra, India

Lead enterprise-scale technology programs for Integration Platform Services, supporting business-critical applications and global initiatives.
Partner with senior technology and business leaders as a trusted advisor, helping define execution strategy, delivery priorities, and sequencing across complex initiatives
Drive program governance including milestone planning, risk and issue management, dependency tracking, and executive reporting
Support budget tracking and financial oversight for platform initiatives, ensuring alignment with approved funding and delivery goals
Coordinate cross-functional collaboration across Engineering, Product, Finance, Sales, and Customer Success to resolve delivery risks and unblock execution
Design and maintain dashboards and metrics to provide leadership with transparency into delivery health, risks, and outcomes

Program ManagementRisk ManagementStakeholder ManagementCross-functional Team Leadership

Haptik

Senior Program Manager

Jul 2022 – Sep 2024 · 2 yrs 2 mos · Pune District, Maharashtra, India

Led global technology programs delivering AI-driven platforms for Fortune 100 and Fortune 500 enterprises across regions.
Owned delivery of multiple concurrent programs, establishing governance, execution cadence, and structured stakeholder communication
Acted as the primary coordination and escalation point between engineering, AI/NLP teams, product, client success, and leadership
Proactively identified risks, conflicts, and delivery challenges, driving resolution and implementation support
Supported technology transformation initiatives by standardizing delivery practices and strengthening cross-team collaboration
Contributed to community building across delivery teams by promoting shared goals, best practices, and execution discipline
Delivered an AI-powered WhatsApp Commerce platform for a leading Indonesian grocery retailer, showcased at Meta’s Business Summit (Jakarta)

Generative AIProgram ManagementAgile MethodologiesArtificial Intelligence (AI)LeadershipClient Co-ordination+1

Accenture

Associate Manager - Analytics and Insights

Apr 2021 – Jun 2022 · 1 yr 2 mos · Bengaluru, Karnataka, India

Managed enterprise technology programs as part of digital transformation and consulting engagements.
Led program planning, roadmap development, budgeting, and execution for AI-based Digital Agent platforms
Served as the program interface between client leadership, delivery teams, and design partners
Supported governance, reporting, and risk management to ensure predictable execution
Enabled a 30% improvement in customer satisfaction through coordinated rollout of platform enhancements

ConsultingProgram ManagementArtificial Intelligence (AI)LeadershipAnalyticsAgile Methodologies+1

S.p. jain institute of management & research

Member of Academic Committee

May 2020 – Jan 2021 · 8 mos · Mumbai, Maharashtra, India

The wishing factory

Pro Bono Consultant

Feb 2020 – May 2020 · 3 mos · Mumbai Metropolitan Region

Crowdfunding for Thalassemia patients and digitising the existing health care and inventory management system by creating online forms and interactive dashboards

Consulting

Oracle in financial services

Senior Consultant

Aug 2014 – Oct 2019 · 5 yrs 2 mos · Bengaluru Area, India

Delivered enterprise banking and payments platforms for Tier-1 global financial institutions.
Led design and delivery of a Payment Risk Management solution, meeting stringent regulatory, security, and availability requirements
Implemented Oracle’s first enterprise payment solution for a large US bank, generating USD 9.8M ARR
Managed cross-functional global teams and supported readiness of mission-critical financial systems

ConsultingProgram ManagementAgile Application DevelopmentBankingCloud InfrastructureCustomer Experience

Defence research and development organisation (drdo)

Research Intern

May 2013 – Jul 2013 · 2 mos · Greater Hyderabad Area

Interned at DRDO labs under the guidance of the Project Director of Agni Missile. The research work involved the in-fight determination of the structural frequency of a Launch Vehicle.