Aug 2019 – May 2020 · 9 mos · Greater Calgary Metropolitan Area

Dec 2018 – May 2019 · 5 mos · Bangalore

• Worked on Enterprise Cloud Concepts, Storage and Acropolis
• Manage Nutanix Cluster - All prism GUI, CLI, ncli, ecli, Powershell Cmdlets, REST API and acli operations.
• Configuring Prism Element, Prism Central.
• Configure NTP server, DNS, IPMI, Host IP, CVM IP
• Worked on securing Nutanix cluster, configuring authentication, adding user, validating user settings, securing in Enterprise Cloud.
• Configuring and troubleshooting Networking in Nutanix Cluster: Networking concepts on hyper-converged storage,vswitch implementation, viewing network details, -
• Configuring and troubleshooting Mode configuration, AHV host networking.
• Configuring and troubleshooting: unmanaged Network, Managed network , Open vSwitch on AHV host and ESXi host
• Configuration and troubleshooting VM creation and management: create and troubleshoot image services and management on prism and configuring Nutanix guest Tools.
• Create and configure virtual machines on AHV, ESXi and Hyper-V
• Installing guest Operating System : all windows flavour and Linux flavours.
• Customising virtual machine on windows and Linux.
• Monitoring and troubleshooting Health alerts and warnings on Nutanix Cluster: Analysing dashboard, creating performance chart.
• Configuring and troubleshooting distributed storage fabric, deduplication, compression and Erasure coding
• Migration of AHV workload or ESXI workload : Migrated VM's from ESXi to AHV and AHV to ESXi. Taken care of post migration issues.
• Configuration and troubleshooting on Acropolis services , AFS (Acropolis File Service, now known as Nutanix Files), Acropolis Block Services (ABS).
• Fix issues of Network failure, redundancy issues or Storage failures, Node failure.
• Configured VM high availability, DRS, affinity, VM groups etc on AHV and ESXi (vCenter server)
• Configured Data protection, Remote sites, Cloud connection (AWS, Azure), Async DR , Metro availability, NearSync

Apr 2017 – Dec 2018 · 1 yr 8 mos · Bangalore

• Managing multiple vSAN, ESXi and vCenter server/vSphere environment 5.5, 6.0 and 6.5 updates.
• Troubleshooting issues with vSAN, ESXi, VxRail, Virtual machines and vCenter servers.
• Configuration of AD, SQL Database, DNS, NTP servers.
• Design, implementation and maintenance of VMware vSphere infrastructure.
• Proactively identify issues and perform hardware and software upgrades.
• Providing Webinars for customers on vSAN.
• Evaluate new products and recommend updates and upgrades; providing technical guidance to the team members.
• Familiar with the upgrade paths for vSAN, ESX/ESXi servers/Virtual Center Servers.
• Configuration of vCenter server windows based/appliance, ESXi servers, configure vSAN, data store and creation of virtual machines.
• Creation and troubleshooting of snapshots, data store issues, vSAN objects and data stores, networking, VMware tools, vCenter server and PSC issues.
• Participate in a 24/7 on-call helping clients.
• Data recovery on vSAN, and troubleshooting all the issues.
• Creating policy on vSAN, managing and Troubleshooting VM issues.

Aug 2012 – Mar 2017 · 4 yrs 7 mos · Bangalore, India

• Technical Lead and Subject-Matter Expert
• Client: EMC
• Providing L2 support for EMC VNX, clariion and celerra.
• Administration of VNX 1 and 2 series, clariion and celerra.
• Unified array Performance troubleshooting.
• Responsible for resolving the tickets via calls, emails or any other communication medium.
• Direct interaction with the EMC's global clients and EMC's local authorities to resolve any issues.
• Responsible to collaborate with various EMC internal teams to resolve various issues occurred in customer's environment.
• Responsibility of regularly add/update articles to the EMC's Knowledge base.
• Configuring and initializing EMC arrays.
• Configuring LUNs, Pools, IP Replicator, Migration (SAN copy), snapshots, clones, mirror view, Backup- NDMP,CIFS,NFS, MPFS, creating exports and shares for file
• users.
• Train new batches, make them confident enough to handle customers on call and conference with other teams.
• Technical Support Engineer
• Client: EMC
• Maintain NAS and SAN arrays (clariion, celerra and VNX).
• Troubleshooting NAS and SAN issues.
• Resolving automated and customer generated tickets.
• Assisting EMC Field Engineers when issues during FRU replacements.
• Checking the clariion, celerra, VNX1 and VNX2 array health status remotely and take an appropriate action if any issues found.
• Analyse and resolve escalated problems within target.
• Handling escalated case and resolving them.