Nitya Iyer

DevOps Engineer

Dallas, Texas, United States10 yrs 6 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in AWS Virtual Private Cloud services.
  • Proven track record in network troubleshooting and optimization.
  • Recognized for outstanding customer service and mentoring.
Stackforce AI infers this person is a Cloud Networking Specialist with expertise in AWS and telecommunications.

Contact

Skills

Core Skills

NetworkingCloud Computing

Other Skills

TCP/IPDNSDHCPfirewallsroutingswitchingLAN/WANtroubleshootingAWS servicesVPCAutoScalingElastic Load BalancerAWS VPNDirect ConnectWeb Application Firewall

About

Current Cloud network engineer and Virtual Private Cloud SME @AWS Past: - Network Engineer Intern at Reliance Jio Infocomm LTD for about 10 months Background: - Master's of Science in Telecommunication and Network Engineering at Southern Methodist University, graduated at May 2017 - Bachelor's of Engineering in Electronics and Telecommunication Engineering. Certifications:- -CCNA Routing & Switching -Cisco id: CSCO12939320 -AWS Solution Architect – Associate Level AWS ID : AWS-ASA-23712 - IT Troubleshooting Skilled Training- UC-872PI2Q7 Work Experience :- -Worked on AWS service and creating lab on the same for students -A good 1 year and 8 months of experience on Maintaining and Building customer relation, supervising, managing documentation, access entry and financial transaction. Also got opportunity to be a mentor for training Member service role. Been recognized as a dedicated employee and giving outstanding services. Received award for the same. -Worked on Industrial automation projects that involves testing and troubleshooting PLC, AC drives, writing reports and managing documentation Initiative: I took projects that would help developing and improve skills Skills involved: -Computer Networking : Configuring and Troubleshooting of Routers and Switches, TCP/IP, RIP, OSPF, EIGRP, BGP, DHCP,DNS, MPLS , STP, VLAN -Software Defined Networks: Basic NFV & Open Flow concepts, Virtualization concepts -Programming & Scripting:C,Python & Basic Shell Scripting -Network Security: OSI 7 layer security, IPSec , SSL,VPN Configuration, Firewalls , IDS/IPS -Tools: Wireshark, Matlab, GNS3, Packet Tracer, Virtual Box, Linux -Cloud Computing: Programming models, Design & Cloud Security, Amazon Web services

Experience

10 yrs 6 mos
Total Experience
2 yrs 7 mos
Average Tenure
7 yrs 8 mos
Current Experience

Amazon web services (aws)

4 roles

Sr.Cloud Engineer - Networking

Promoted

Apr 2023Present · 3 yrs

Cloud Engineer II - Networking at Amazon Web Services

Dec 2021Apr 2023 · 1 yr 4 mos

  • - Subject Matter Expertise in one of the core AWS services - VPC

Cloud Engineer I - Networking

Promoted

Oct 2019Nov 2021 · 2 yrs 1 mo

  • Supporting incoming customer requests for escalated, critical, highly complex customer problems by following an extensive step by step troubleshooting approach. This troubleshooting approach incorporates both high-level perspectives of Amazon Services in the customer's Architecture as well as a dive deep into the Customer's specific technical issues using available internal amazon tools to view the customers resources. The topics of these requests may include but are not limited to: Virtual Private Cloud (VPC), AutoScaling (AS), Elastic Load Balancer (ELB), AWS VPN, Direct Connect (DX), Web Application Firewall (WAF), AWS Transit Gateway (TGW), Route 53, CloudWatch (CW) and Distributed Denial of Service (DDOS)
  • Applying knowledge of Networking to perform network troubleshooting of Amazon services utilizing tools and technologies including TCP/IP, DNS, DHCP, firewalls, routing, switching, LAN/WAN, traceroute, iperf, dig, cURL or related.
  • Evaluating and optimizing system performance of Linux (Ubuntu, CentOS, RedHat) and/or Microsoft Windows Server using troubleshooting tools like top, netstat, Task Manager, iostat or related.
  • Working on Escalated Customer issues raised from Front-end AWS Support Engineer to further Deep Dive and narrow down Root cause specific to AWS Virtual Private Cloud. This requires extensive Backend knowledge on AWS VPC infrastructure.
  • Making recommendations for new Amazon Web Service (AWS) features and offerings that will fit within the existing architecture. This involves occasionally participating in bug bash events before service launch to identify service technical bugs and document the same.
  • Documenting corner case scenarios, knowledge gaps based on trends, and troubleshooting workflows in AWS internal knowledge databases extending to provide training session when required to team. Volunteer impromptu projects that can help team in technical or operation excellence.
TCP/IPDNSDHCPfirewallsroutingswitching+15

Cloud Associate - Networking

Jun 2018Sep 2019 · 1 yr 3 mos

Reliance jio usa, inc.

Network Engineer Intern

Aug 2017May 2018 · 9 mos · Frisco, Texas

  • Reliance Jio is service provider firm in India. I am working with Advanced Technical Team in Frisco.
  • Device working on - Nexus 7k , Nexus 3k, Nexus 5k, ASR 9k, ASA 5k
  • Cisco IOS - IOS , IOS Xr, IOS Xe
  • Working on Unified IP/MPLS network of Reliance Jio and assisting the team on maintaining/troubleshooting LAN/WAN and wi-fi Acess
  • Maintaining and Troubleshooting protocols like MPLS, M-BGP,BGP,LDP,across IP/MPLS network
  • Performing audits on different circle to ensure end to end connectivity across the network on primary and redundant site.
  • The audit involves analyzing the routes received/advertised,bundle-Ethernet implementation, port channel,VPC and performing reverse engineering to ensure the connectivity between Access ring and core network as per the IP/MPLS flow
  • Troubleshooting the faults observed during audit and co-ordinate with senior network engineer to troubleshoot the issues on the next level
  • Worked on HPNA tool to automate the audit process and deliver required output
  • Was involved in helping team to deploy VPN solution in the current location. The job involved was researching suitable solution and talking with vendor's about requirements
  • Assisted the ATOC team in bringing up an IPAM solution for our current network. The job involved was having detailed conversation with different vendors and test their product on the enviroment.
  • worked on building up low-cost dissaggregtaed l2/l3 switch that would work as MDU for FTTX solution. It involvedbuilding up required hardware / software features depending upon the network architecture, synchronizing with vendors and bringing up suitable solution.
MPLSBGPLDPVPNIP/MPLSnetwork troubleshooting+3

Southern methodist university

2 roles

Teaching Assistant

Jan 2017May 2017 · 4 mos · Dallas, Texas

  • Developed AWS Lab for Cloud Computing course
  • Instructed students to perform labs and helping them to gain familiarity with AWS services.
AWSCloud Computing

Dedman facility operation manager

Sep 2015May 2017 · 1 yr 8 mos · Dallas, Texas

  • Managing financial transaction, equipment inventory and processing memberships using CSI
  • Spectrum,
  • Managing access entry using C-cure,CS-Gold, documentation and writing reports.
  • Building and maintaining customer relation. Answering queries and solving complaints as required.
  • Supervising the facility and co-ordinate with employee’s to achieve tasks.

Larsen and toubro ltd - heavy engineering department

2 roles

Control Automation System Intern

Jan 2015Apr 2015 · 3 mos · Mumbai Metropolitan Region

  • Assisted engineering team in Industrial automation projects: -Heavy Water Board, Hyderabad Metro Rail
  • Worked alongside team to setup, test, and troubleshoot PLC. Verified customer hardware requirement
  • Assisted the engineering team with Customer inspection, reports and documentation

Engineering Intern

Dec 2009May 2010 · 5 mos · Mumbai Metropolitan Region

  • Assisted engineer team in a RADAR projects
  • Documented technical drawings details and maintaining of data
  • Did basic designing of the project using AutoCAD
  • Tested panels related to the application

Education

Southern Methodist University

Master’s Degree — Telecommunication and Network Engineering

Jan 2015Jan 2017

Southern Methodist University

Master of Science - MS — Telecommunications and Network Engineering

Jan 2015Jan 2017

University of Mumbai

Bachelor’s Degree — Electronics and Telecommunication Engineering

Jan 2010Jan 2013

L&T Institute of Technology

Diploma — Electronics Engineering

Jan 2006Jan 2010

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