Sahil Singla — Director of Engineering

I help enterprise finance and Order‑to‑Cash teams get real value from SaaS—not just go live. Over the last decade, I’ve led 100+ implementations for Fortune 500 customers, built a professional services organization from 6 to 70+ consultants, and consistently delivered 95%+ project KPIs while protecting and growing ARR. Currently, I work as a Director of Professional Services at a FinTech SaaS company, partnering with C‑suite stakeholders in the Office of the CFO to execute complex digital transformation programs across Order‑to‑Cash, Accounts Receivable, and Treasury. I lead cross‑functional teams across Product, Sales, Customer Success, and Delivery to shorten time‑to‑value, improve adoption, and unlock expansion opportunities. ​ Some highlights of my work: Built and scaled delivery teams from 6 to 70+ FTE in 3 years, setting up hiring, onboarding, training, and KPI frameworks. Managed 100+ concurrent enterprise implementations with 95%+ KPIs over 5+ years, achieving zero churn due to delivery failure. Led 25+ digital transformation programs and implemented Hybrid‑Agile delivery, reducing implementation timelines by ~20% and lowering cost per implementation by ~$50K. I enjoy building high‑performing teams and leadership pipelines, coaching managers, and creating repeatable delivery playbooks that scale across regions (NA, EMEA, APAC). I’m especially interested in Leadership roles across Professional Services, Delivery, or Customer Success in product‑led SaaS organizations. If you’d like to discuss how robust implementations and customer value programs can drive your NRR and expansion, feel free to connect or reach out.

Stackforce AI infers this person is a SaaS and FinTech expert with a focus on enterprise product delivery.

Location: Bengaluru, Karnataka, India

Experience: 11 yrs 9 mos