Jun 2018 – May 2025 · 6 yrs 11 mos

• Led a 6 member team responsible for payments systems for WordPress.com, Jetpack and Tumblr.
• Led the development of new payment gateway integrations using ReactJS for WordPress.com, directly contributing to an uplift in checkout conversion rates.
• Drove the adoption of TypeScript across Calypso's payment modules, significantly enhancing code quality, maintainability, and developer velocity for intricate billing workflows.
• Designed and built an Automattic-wide monitoring system using Grafana to track payments volume and detect failures across key dimensions like geography, currency, and payment partner.
• Designed and built an ownership registry microservice, decoupling product access from billing to enable flexible access management, better user experience, and improved modularity.
• Developed an event-driven PHP framework to enable asynchronous communication, loose coupling, and automated retries, reducing error rates by 40% and improving user experience.
• Saved significant recurring annual costs by transitioned billing for customers in select geographies to localized Stripe accounts.
• Built and integrated a product catalog service to enable metered billing and enforce immutable pricing.
• Coached globally distributed team members via 1:1s, feedback loops, and professional development programs - contributing to unlocking their 2x versions and increasing work satisfaction.

Sep 2014 – Jun 2018 · 3 yrs 9 mos · New Delhi Area, India

• Created the first prototype of VWO Engage - a push notifications solution which processes thousands of requests per second and delivers over 10 million messages daily.
• Scaled the business from inception to profitability, with millions in annual recurring revenue, working directly with customers to gather insights and rapidly incorporate their feedback into the product.
• Wrote an object-oriented PHP framework that powered the backend of VWO Engage.
• Developed JavaScript solutions for client-side push notification opt-ins and service worker functionality, deployed across thousands of customer websites.
• Engineered Vue.js based campaign creation and analytics interfaces, empowering users with intuitive control and real-time visibility into push notification campaign performance.
• Built a RabbitMQ based pub-sub framework with retries, enabling faster feature delivery.
• Designed a fault tolerant solution in Go to track campaign stats using concurrent Goroutines, reducing CPU usage by 8x on instances of load spikes and steady state Disk IO by 50%.
• Wrote a microservice for web push payload encryption using NodeJS.
• Handled technology stack upgrades and Linux infrastructure scaling with minimal downtime.

Apr 2014 – Sep 2014 · 5 mos · Gurgaon, India

• Architechured and developed a video surveillance system using PHP, FFMPEG.
• Implemented RestFul API’s in PHP to facilitate communication between the main website and the Customer Relationship Management System.

Dec 2013 – Apr 2014 · 4 mos · Gurgaon, India · On-site

• Developed Integration Kits for Zaakpay and Mobikwik Wallet for various platforms and content management systems (PHP, Python, JSP, ASP.NET C#, Ruby and Rails, Magento, Wordpress(WooCommerce), OpenCart, Drupal Commerce)
• Debugged and solved various technical issues which merchants face during technical integration.
• Communicated with merchants to get product feedback, brainstormed on ways to fix common issues and got them implemented in the product.

Sep 2012 – Nov 2013 · 1 yr 2 mos · Gurgaon · On-site

• Headed a team of 4 web developers to develop a dynamic website for Indian Railways Administrative Services, currently hosted at http://irastimes.org
• Optimized database fetching by leveraging MemCached, fixed bugs, suggested and implemented visual and marketing changes in a dynamic website for Varenyaa Properties Pvt Ltd,
• Developed a web application using the FPDF-PHP Library to automate the process of generating a Proposal in JQuery, PHP-MySQL.

Jan 2012 – Sep 2012 · 8 mos · Gurgaon, India

• Developed a Social Network for Brainwiz Model United Nations, in HTML, CSS, PHP and JQuery using MemCached as a database caching layer and using MYSQL as the backend.
• Developed a Sales and Inventory Management Application in JAVA using the Swing Framework for Sushil Brushes and Paints Pvt Ltd using MySQL as the backend.
• Changed and redeveloped Web Frameworks from Drupal to Wordpress for the websites of The Commutiny Youth Collective and MustBOL

Oct 2011 – Sep 2012 · 11 mos

• Co Founder and Administrator of online College Forum with over 1000 member students.
• Event Organizer for The 5-Hour programming challenge under MRCE-IEEE student branch.
• Conducted an Ethical Hacking seminar in the college.