A

Ajay Mittal

CTO

Hyderabad, Telangana, India14 yrs 8 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • 18+ years of experience in engineering leadership.
  • Proven track record in building high-performance teams.
  • Expertise in cloud SaaS initiatives and AI integration.
Stackforce AI infers this person is a SaaS Engineering Leader with expertise in cloud infrastructure and AI-driven solutions.

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Skills

Core Skills

Engineering LeadershipCloud Infrastructure

Other Skills

Project ManagementHigh Performance TeamsSystem Architecture & DesignDevOps & CI/CD ImplementationMicroservices & API ArchitecturePerformance Optimization & ScalabilitySoftware Development Lifecycle (SDLC) GovernanceAI / ML Integration StrategyModern Tech Stack LeadershipLeadershipArtificial Intelligence (AI)micro servicesAgile LeadershipStrategic LeadershipTechnical Leadership

About

Results-driven Engineering Leader with 18+ years of experience leading large-scale CRM, CPQ, Billing, Commerce and Cloud SaaS initiatives. Proven track record in building Engineering teams, optimizing delivery operations, and ensuring alignment between product vision and execution. Advocates for the use of GenAI to transform developer productivity while maintaining customer-centricity, scalability, and compliance.

Experience

Salesforce

Engineering Leadership

Oct 2021Present · 4 yrs 5 mos · Hyderabad, Telangana, India · On-site

  • Leading the Revenue Cloud Billing Organization in building core billing capabilities—including invoicing, payments, Credits, debits, account journaling and auditing, self-service applications, analytics, and late-risk scoring systems—from the ground up to full-scale production serving a large customer base of around 7k+ customers.
  • Experienced in building organizations from the ground up, defining vision and strategy, and fostering a culture of innovation, productivity, and growth.
  • Proven track record of leading complex engineering initiatives from concept to delivery and driving organizations to achieve strategic business objectives. Recognized as a thought leader in engineering excellence and innovation.
  • System Architecture & Design, Cloud Infrastructure, DevOps & CI/CD Implementation, Microservices & API Architecture, Performance Optimization & Scalability, Software Development Lifecycle (SDLC) Governance, AI / ML Integration Strategy, Modern Tech Stack Leadership
Project ManagementHigh Performance TeamsSystem Architecture & DesignCloud InfrastructureDevOps & CI/CD ImplementationMicroservices & API Architecture+5

Gainsight

2 roles

Senior Engineering Manager

Promoted

Jan 2018Oct 2021 · 3 yrs 9 mos · Bengaluru, Karnataka, India

  • Hire, manage, mentor and grow a high-performance team of Software Engineers.
  • Managing an agile team of 14 direct reports varying from Software Engineers, Lead Engineers to Principal Engineers and performing their appraisals.
  • Plan and coordinate complex discussions across teams and handle multiple competing priorities in a fast-paced environment.
  • Work with business leaders and product managers to define product requirements.
  • Prioritize, communicate, maintain, and execute product roadmaps, plans, and commitments.
  • Responsible for driving releases, sprint grooming, planning, demo and retrospection for the team.
  • Work with engineers to define technical requirements, architect, design and execute best-in-class implementations in an agile manner.
  • Build and maintain world-class customer experience and operational excellence for your deliverables.
  • Influences the shaping of future products by contributing to the framework (architecture) used across multiple products or systems.
  • Defines processes for technical platforms, system specifications, input/output and working parameters for hardware and/or software compatibility.
  • Conceives system interfaces and business application prototypes. Identifies, analyzes and resolves system design weaknesses.
  • Participate in designing complex frameworks, distributed systems or products with architects and stakeholders.
  • Migrating monolithic applications and systems to micro services.
  • Defines company wide standards for REST API exposed for API to API integration from customer's systems to Gainsight systems.

Lead Software Engineer

Jan 2016Jun 2018 · 2 yrs 5 mos · Bengaluru, Karnataka, India

  • Design and build Gainsight data ingestion service using AWS S3, Amazon redshift.
  • Built Gainsight human interaction systems known as people maps using graph (neo4j), nosql and postgres database.
  • Built core data platform constructs like picklist, dependent picklist, percentage, currency.
  • Adhering to built products and systems using high standards and Agile methodology.
  • Working with product management to build product backlog.
  • Providing technical leadership to team.
  • Code reviews.
  • Mentoring juniors.

Oracle

Member Technical Staff Software

Dec 2013Jan 2016 · 2 yrs 1 mo · Greater Bengaluru Area

  • Continuous Integration Research.and Development Platform.
  • Roles and Responsibilities
  • 1. End to end architect, design, develop and integrate components, writing best algorithms with adhering to scrum development process.
  • 2. Design and development of Hudson CI language and its plug-ins.
  • 3. Work alongside with on-site team to successfully deliver committed projects, patches to satisfy customers and new product development while strictly adhering to agile methodologies.
  • 4. Design and development of RESTful API's for CI platform.
  • 5. Creation of highly scalable message driven systems used for data analytic.
  • Technologies Stack: Design patterns, java 7, threading, data structures, collections, REST API , JSON, J2EE, hibernate 4.0, spring 3.2.2, ehcache, activemq, kafka, HTML5, bootstrap3, CSS, jquery, backbone.js, hudson, jenkins, oracle 11g, pl-sql,mongodb, maven, gradle. apache-tomcat 7.0, weblogic 12c

Onmobile

Software Engineer

Aug 2011Dec 2013 · 2 yrs 4 mos · Greater Bengaluru Area

  • Dynamic SIM Toolkit
  • 1. Worked jointly with an innovative team to create a dynamic SIM Tool Kit (DSTK) application over cell broadcast, a first in the world.
  • 2. Responsible to architect, design and develop server side which involves designing best algorithms by using efficient data structures and design patterns.
  • 3. Took self initiative to create generic cache management micro service which can be internally mapped to any open source cache as per product requirement.
  • 4. Analyze which technologies suites the product best.
  • Cell Broadcast Platform
  • 1. Design, develop and deliver complex asynchronous high performance modular platform for Cell Broadcast and SMS delivery based on GSM specifications.
  • 2. Work closely with patent holders and product managers to identify needs of the customers, implementation complexity and deliver quick and high quality features.
  • 3. Increase system throughput by tuning mysql and use of messaging frameworks.
  • 4. Spokes person who analyze, design, develop and integrate components for Nokia Siemens Networks.
  • 5. Took self initiative to create transaction management system which helps to track a single customer data among a customer base of 2 million in single digit seconds.

Education

Centre for Development of Advance Computing (CDAC) - ACTS Pune

Diploma in Advance Computing — Information Technology

Jan 2011Jan 2011

Rajiv Gandhi Prodyogiki Vishwavidyalaya

Bachelor of Technology (BTech) — Information Technology

Jan 2006Jan 2010

NIIT

WEB DEVELOPMENT USING JAVA TECHNOLOGIES — JAVA

Jan 2009Jan 2010

MP Education Board

Intermediate; 10+2 — Mathematics

Jan 2005Jan 2006

CBSE Board

high school — Mathematics

Jan 2003Jan 2004

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