Dec 2020 – Jul 2021 · 7 mos · Bengaluru, Karnataka, India

• Roles & Responsibilities: -
• 1. Lead the teams of Backend & QA.
• 2. Responsible for evaluating the product requirements, resource & cost estimation, conducting scrums, managing the end-to-end development of highly scalable & performant applications ensuring their on-time delivery.
• 3. Closely engaged with product & project teams helping them with defining & detailing out the upcoming features set.
• 4. Frequent client interactions on new opportunities, requirement gathering, issues or concerns
• 5. Responsible for setting up various operating procedures like on-call support, code-review, database migrations etc. in order to enable the teams to operate in a more structured way
• 6. Responsible for helping the team resolve any impediments or queries in their day-to-day tasks, encouraging them to follow best practices everywhere possible, regular code reviews, tech sessions, etc.
• 7. Responsible for enabling & preparing the team for their further career progression by helping them identify the next milestone & guiding them through it.
• 8. Responsible for performance assessment & appraisal of the team by conducting quarterly OKR discussions, bi-weekly catch-up & feedback sessions

Dec 2017 – Dec 2020 · 3 yrs · Bengaluru Area, India

• Roles and responsibilities :
• Worked for Identity Access Management (IAM), Cloud infrastructure, and Logging Metrics Monitoring (LMM) team for the “Platform Engineering” group.
• Detailed work:
• 1. Being part of the IAM - Security Infrastructure team,I was majorly responsible for conducting scrum (as Scrum Master), managing sprints, and releases along with cross-team dependencies resolution.
• 2. Participation with the team in architectural discussion and helping with tech-related estimation efforts.
• 3. Was part of R.B.A.C. implementation, which is now used for role-based access for various healthcare resources and offerings provided by Athenahealth.
• 4. Part of the implementation team to work on setting a robust end-to-end Alert, Monitoring, and Logging infrastructure for all the running microservices with the help of various industry-standard tools such as Prometheus, Grafana, Alert Manager, XMatters along with extensive service logging using Graylog and Splunk.
• 5. Started to take responsibility for mentoring team members by helping them with code reviews, test coverage, and various tech metrics.
• 6. Worked on the infrastructure deployment pipeline integrating the AWS APIs along with cloud formation to provide common configurable YMLs used in deployment.
• 7. Actively involved with the recruitment, resource planning, and grooming new recruits.

Apr 2017 – Dec 2017 · 8 mos

• Roles: Worked as subject matter expert for [24]7's Calls and SMS platform team. Owned the SMS API gateway module and worked on web services design and development for end to end i.e. client API (PAAS provided by us) to end customer (SMS/calls) services. Was involved in feature set requirement gathering, design, development, reviews and customer asks.
• Detailed Work:
• 1.Designed and developed Twilio Copilot feature set APIs for SMS services in order to add content intelligence and geo matching functionality along with high performance.
• 2.Worked on web services development for SMS and Call reporting using Twilio reporting SDK.
• 3.Worked on RESTful API's security integration using Apigee platform.
• 4.Involved in various policy integration such as Spike Arrest, Quota, Json-XML parsing, content security based on customized logic on Apigee environment.

May 2015 – Mar 2017 · 1 yr 10 mos

• Role: Worked at Innovation Labs product engineering division of [24]7 Speech self-service. My work includes web services development, API design in Java, ROR and java-script for back-end APIs. Involved in designing and development of new features for platform which involves addition/modification of business logic using efficient algorithm for scalable performance-oriented architecture.
• Detailed work:
• 1.Worked on logical component (adopted new libraries) for asynchronous SMS transmission with Twilio using existing APIs in order to achieve better performance.
• 2.On boarded new SMS service provider - Twilio for SMS infra based on the high scalability requirement for client APIs.
• 3.Was involved in developing RESTful web services APIs for SMS infra using Twilio SMS SDK.
• 4.Started work on Speech SMS- Call outbound-inbound module, responsible for providing campaign platform for highly scalable SMS and Call infrastructure.
• 5.Worked on Java-script, JQuery plugins for portal UI for parsing and front ending of reporting APIs.
• 6.Started with bug fixes and code review/flow analysis for back-end ROR APIs for client API portal. Was involved in flow fixes based upon the discussion with architecture viewpoint.

Mar 2014 – May 2015 · 1 yr 2 mos

• Role: Worked in a global team from Bangalore R&D with other teams at Santa Clara and Vancouver labs for Samsung’s enterprise brand KNOX. Responsible for server side Java API development for KNOX products like KNOX Workspace and KNOX Customization. Worked on development of billing system's RESTful web services API for major resellers like Verizon,AT&T,Vodafone for KNOX product integration.
• Detailed work:
• 1. Samsung License Management API development for KNOX billing system interface.
• 2. Subject matter expert for KNOX Customization, its API SDK development and back-end integration.
• 3. Worked on server side licensing module for MDM/Resellers under KNOX Workspace which involved KNOX Licensing SDK feature enhancement.
• 4. Worked on sample Apps development using various KNOX MDM API.
• 5. Involved in configuration and server set-up using MDM policies on various MDM portals such as Centrify, Airwatch, Mobile Iron.
• 6. Developed Remotely controlled Solution for MDM Agent.

Aug 2013 – Feb 2014 · 6 mos

Jul 2012 – Jul 2013 · 1 yr · Bangalore,India

• 1. Web services development for iOS,Web and Android Apps.
• 2. Worked on Magento Framework for E-commerce Website Development.
• 3. Back end API development with algorithms and business logics.
• 4. Worked as Team Lead for project- iOS App(Financial Investment App) for web services end.
• 5. Worked on major MVC frameworks in PHP(Zend,Codeigniter,Kohana etc).
• 6. Web services experience for third party API Integration(SOAP).
• 7. Worked on node.js,MongoDB ,Mysql for application dealing with high volume image uploading
• features with various conversion techniques.
• 8. Worked on the Third party API services such as Yodlee and Profitstar (Payment gateway) for
• iOS app and Web App integration for back end Web services.