Nov 2023 – Aug 2024 · 9 mos · Hybrid

• Led the modernization of GRC tools, transitioning legacy in-house solutions to modern technology stacks. Defined and executed the technology strategy for PLC products, aligning with business goals and ensuring scalability and efficiency. Oversaw technology operations for the India team, while remaining hands-on in architecture and development where needed.

Mar 2022 – Nov 2023 · 1 yr 8 mos

• Led technology strategy and operations for a 120-member team across engineering, data science, architecture, and program management. Developed and executed scalable technology roadmaps, driving digital transformation initiatives and the adoption of AI/ML and cloud technologies to accelerate innovation and product delivery.
• At NowFloats, developed image/video-based AI inventory management and rapid checkout systems that accelerated MSME adoption by 5×.
• Championed the use of emerging technologies to modernize platforms and improve customer experiences.
• Ensured compliance with industry standards and data security regulations across all systems.
• Fostered a high-performance, innovative engineering culture through mentorship and cross-functional collaboration.
• Partnered with Founders and business teams to explore new go-to-market verticals and growth opportunities.

Oct 2020 – Jul 2022 · 1 yr 9 mos

• As a Head of Engineering at NowFloats, I provide hands-on leadership of a team of developers building new-gen platforms for SMB and integrations to partner systems. I do both contribute directly to building integrations, act as the point of contact for reviewing technical documentation for potential new integrations, and manage a combination of employees and contractors to deliver integrations.
• I'm very much comfortable learning new things on the fly and helping my team learn unfamiliar systems and technology. I make pragmatic technology decisions to balance scalability, speed to market, and long-term maintainability. I also document implementations effectively and work with internal and external stakeholders to validate integrations and deliver them to market.
• I understand that the best managers serve their teams, remove roadblocks, and give individual contributors autonomy and ownership. I have led engineering teams and earned the respect of talented software developers/ leads architects and managers. I am equally happy talking algorithms and data structures as I brainstorm about Agile development and technology career development. I want to be in the mix technically while providing leadership to my teams.

Apr 2018 – Oct 2020 · 2 yrs 6 mos

• A technical leader who guide, coach and mentor drives high performance, end-user experience and top-notch quality under constraints of time and cost through the application of lean methods.
• I am responsible for providing technical direction and business guidance to multiple engineering teams in my portfolio and drive quality. I seek innovative methods for improving team performance with technical profitability ensuring continual improvement in the product team experience and increase product market. I am experienced in the development of technology, engineering, people, and practices to enable self-organized teams to successfully execute against their goals within an agile organization.
• I have experience in managing multiple product delivery teams including Development, engineering, Architecture, Design, and Development for products in my portfolio. My product teams practice Continuous Delivery in Scaled Agile Framework (SAFe) with a Design Centric Approach, through Acceptance Test-Driven Development (ATDD), agile 3 weekly sprints, defect prevention with a target of 100% functional defect removal target and 100% in-sprint automated tests at the core of quality-centric Agile Culture.
• My People Management responsibilities include developing and managing a high-performance self-organized engineering team. I own Employee Engagement and Talent Management index for my reporting organization. I act as a liaison between the team and the executive leadership.

Dec 2017 – Mar 2018 · 3 mos

Jan 2014 – Dec 2017 · 3 yrs 11 mos

• Apply a mix of advanced technology and strategic business acumen while applying both broad and deep technology knowledge and the ability to architect solutions by mapping common customer business problems to reusable end-to-end technology solutions.
• Quickly grasp high level business goals, extract key requirements, and lead development efforts to deliver effective technical solutions.
• Lead and support platform development and solutions delivery activities such as defining project scope, establishing schedules, planning resource needs and estimating budgets.
• Validate technical architecture and application architecture against direct and inferred business requirements.
• Align the architecture and design of applications and systems to business processes, operational requirements, performance/efficiency metrics and financial constraints.
• Demonstrate the ability to engage in senior level technology decision maker discussions related to agility, business value, and end to end information technology security while being a key enabler for other consultants and partner staff.
• Collaborate with various account owners to create offerings and develop repeatable solutions to delight our customers and drive consumption
• Develop growth areas to re-invent Business Productivity and grow market share through consumption via: customer input, field input, market and technology trends
• Primary alignment to Productivity, and Enterprise Communications with an eye on cross-platform scenario’s
• Develop and drive execution of the Productivity business and technical strategy in collaboration with appropriate parties
• Knowledge management – promoting the capture and reuse of intellectual property while also encouraging innovation
• Dogfood new solutions and potential growth areas that push the boundaries of Productivity in new ways

Dec 2006 – Jan 2014 · 7 yrs 1 mo

• Guide requirement analysis, design and development of solutions.
• Manage technical delivery of the project.
• Lead requirements gathering sessions and writing.
• Play a pertinent role in preparing RFP/RFI/Pre-sales activities.
• Responsible for providing hands on expert level assistance.

Dec 2004 – Dec 2006 · 2 yrs · Noida, Uttar Pradesh, India

• Plans program by studying specifications.
• Arranges specifications by developing logical sequence; preparing flowcharts; researching solutions.
• Encodes specifications by converting logical sequence and workflow into program language.
• Verifies encoding by performing trial runs; modifying code.
• Prepares program reference by documenting control language.
• Advances job knowledge to next level by participating in educational opportunities; reading professional publications.
• Accomplishes department and organization mission by completing related results as needed.
• Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.
• Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
• Prepares and installs solutions by determining and designing system specifications, standards, and programming.