Dawson Chen

CEO

San Francisco, California, United States3 yrs 7 mos experience
AI Enabled

Key Highlights

  • Co-founder of innovative AI-driven support platform.
  • Experience in building complex software solutions.
  • Research intern at Stanford University focusing on robotics.
Stackforce AI infers this person is a SaaS entrepreneur with a strong background in AI and software development.

Contact

LinkedIn

Skills

Core Skills

Software DevelopmentBlockchainAi Integration

Other Skills

Front-End DevelopmentSoftware DesignJavaScriptSupport Ticket ManagementSwift (Programming Language)SoliditySmart Contracts

About

Building letterbook.ai

Experience

3 yrs 7 mos
Total Experience
1 yr 2 mos
Average Tenure
5 mos
Current Experience

Letterbook

Co-founder & CEO

Dec 2025 – Present · 5 mos · San Francisco, California, United States · On-site

  • The AI-native alternative to Zendesk, Freshdesk, Zohodesk, and Intercom.
  • We help companies manage and resolve support tickets across email, in-app feedback, and website forms. Our AI integrates with your database and Stripe to prepare resolutions for every ticket.
Front-End DevelopmentSoftware DevelopmentSoftware DesignJavaScriptBlockchain

Martin

Co-Founder & CEO

Jul 2023 – Mar 2026 · 2 yrs 8 mos · San Francisco, California, United States · On-site

  • Get your own AI like Jarvis at trymartin.com.

Y combinator

S23 Batch

Jun 2023 – Sep 2023 · 3 mos

Nasa - national aeronautics and space administration

Citizen Scientist

May 2020 – Jan 2021 · 8 mos

  • Looked for another planet orbiting Qatar-1

Stanford university

Research Intern

May 2020 – Sep 2020 · 4 mos

  • Built a 3D testing environment for the JackRabbot (Stanford Vision and Learning Lab)

Education

Yale University

Bachelor of Science - BS — Computer Science and Economics

Aug 2022 – May 2023

The Harker School

Jan 2015 – Jan 2022

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