Siddhartha Kaul

Head of Growth

Gurgaon, Haryana, India20 yrs 3 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Over 18 years of experience in software industry.
  • Expert in transforming customer journeys with innovative solutions.
  • Proven track record in building strong customer relationships.
Stackforce AI infers this person is a SaaS sales leader with expertise in customer experience solutions.

Contact

Skills

Core Skills

Sales ManagementCustomer Relationship Management (crm)

Other Skills

business headContact Center as a Service (CCaaS)Partner ManagementSaaSLead GenerationAccount ManagementBusiness DevelopmentKey Account ManagementEnterprise SoftwareContact CentersIVRChannel PartnersSales OperationsManagementNew Business Development

About

As the Head of Commercial Mid-Market Business for India and SAARC at Genesys, I lead a team of sales professionals who help businesses achieve their customer experience goals with cloud contact center solutions. With over 18 years of experience in the software industry, I have a proven track record of delivering exceptional results and building strong relationships with Customers & partners. My core competencies include enterprise software, sales, partner relationship management, customer relationship management, and sales operations. I am passionate about enabling businesses to transform their customer journeys with innovative and scalable solutions that leverage the power of AI, automation, and analytics.

Experience

Genesys

2 roles

Head - Growth Market Business, India and SAARC

Promoted

Feb 2022Present · 4 yrs 1 mo · India

business headContact Center as a Service (CCaaS)Sales ManagementPartner ManagementCustomer Relationship Management (CRM)

Sr. Manager Sales

May 2019Feb 2022 · 2 yrs 9 mos · India

  • Managing the Commercial Mid - Market for North and West India

Aspect software

2 roles

Business Manager

Dec 2011Apr 2019 · 7 yrs 4 mos

Sales Director - Strategic Accounts

Dec 2011Apr 2019 · 7 yrs 4 mos

Microsoft india

Microsoft Business Solution (Dynamics) Specialist

Mar 2009Dec 2011 · 2 yrs 9 mos

Binary semantics ltd.

Sr Sales Executive

Nov 2007Mar 2009 · 1 yr 4 mos

Elite-webs

Sr Account Manager

Dec 2005Nov 2007 · 1 yr 11 mos

Education

Amity University

MBA — Marketing & Sales

Jan 2007Jan 2010

Maharshi Dayanand University

B.Tech — Electronics and Communication

Jan 2002Jan 2006

Kendriya Vidyalaya

Jan 1991Jan 2002

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