Sabharatnam Narayanan

CEO

Bengaluru, Karnataka, India25 yrs 10 mos experience
Highly Stable

Key Highlights

  • Over 25 years of experience in retail and customer service.
  • Successfully launched a children's brand, Zoop.
  • Expert in training and developing retail teams.
Stackforce AI infers this person is a seasoned retail and customer experience leader with extensive training expertise.

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Skills

Core Skills

Business Analysis

Other Skills

Online AdvertisingAdvertisingFinancial AnalysisData Analysis

Experience

Titan company limited

3 roles

Head- Customer Service & Retail Training Watches & Wearables

Oct 2025Present · 5 mos

Head- Retail Training

Promoted

May 2015Present · 10 yrs 10 mos

RATNAM

Jun 2000Oct 2025 · 25 yrs 4 mos

  • I've had the privilege of being part of the Titan family since June 2000, a journey that has taken me across the vibrant landscapes of the East, Gujarat, and the entire Southern region—including the beautiful state of Goa.
  • My career began in sales, where I had the opportunity to learn, grow, and consistently prove my mettle. From there, I transitioned into the dynamic world of retail, eventually stepping into the role of Brand Manager for Titan. One of the most exciting chapters during this time was Creating & leading the launch of Zoop, our beloved kids’ brand—a project that remains close to my heart.
  • Following that, I took on the role of Regional Business Manager for the South, a position I held with pride for five enriching years. Today, I bring all those years of on-ground experience into my current role in training, where I continue to contribute to the growth and excellence of the brand I hold dear.
  • I managed the retail capability for the company thereafter from May 2015 till Oct 2025. Now moving into the business again as Head of Customer Service and Learning for the Watches and Wearables Division.
Business AnalysisOnline Advertising

Education

XLRI Jamshedpur

PGCBM

Annamalai University

Bachelor of social work — Social Work

Don Bosco School, Liluah

Master of Arts - MA — Economics

Indian Society for Training & Development (ISTD)

PG DIP — Training and Development

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