Dr Nivedita Singh

CEO

Chandigarh, Chandigarh, India5 yrs 9 mos experience

Highly Stable

Key Highlights

Expert in clinical outcomes and process improvement.
Led successful OPD EMR implementation.
Supervised NABH & JCI re-accreditation processes.

Stackforce AI infers this person is a Healthcare Quality Assurance expert with strong data analysis capabilities.

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Skills

Core Skills

Data AnalysisClinical OutcomesData ManagementQuality AssuranceCompliance Auditing

Other Skills

Root Cause AnalysisAuditingCross-functional CoordinationBusiness Process Re-engineeringBusiness ProcessContinuous ImprovementDecision-MakingInterpersonal Skills

Experience

Fortis hospitals

2 roles

Head Fortis Operating System & Clinical Outcomes

Promoted

Sep 2022 – Present · 3 yrs 6 mos

FOS
Improve efficiencies, throughput, and patient satisfaction.
Data analysis and comprehensive reporting for patient satisfaction.
Restructuring various departmental processes for increased efficiency and effectiveness.
Enhancing operations in patient interfacing areas.
Clinical Outcomes
Analyzing the outcomes of surgical procedures to ensure better patient outcomes.
Maintaining data and conducting analysis to drive continuous improvement.
OPD EMR Project
Led OPD EMR implementation, coordinating with clinical, front-office, and IT teams.
Supported system adoption and workflow integration across departments.

Data AnalysisData ManagementClinical Outcomes

Quality Executive at Fortis Hospital,Mohali

Dec 2020 – Aug 2022 · 1 yr 8 mos

Supervise the NABH & JCI re-accreditation process, ensuring adherence to their stringent standards.
Formulating and implementing policies and Standard Operating Procedures (SOPs) as per JCI and NABH standards.
Conducting mock drills for various codes to ensure preparedness.
Performing clinical audits to maintain quality standards.
Developing new forms to streamline processes.
Data collection, analysis, and validation to ensure accuracy and reliability
Conducting Failure Mode Effect Analysis (FMEA) to identify potential risks.
Maintaining committee trackers
Carrying out Root Cause Analysis (RCA) for incidents, ensuring continuous improvement in processes.

Root Cause AnalysisCompliance AuditingQuality Assurance

Neelam hospital rajpura

Senior Executive Quality

Sep 2020 – Oct 2020 · 1 mo · India

Ensured compliance with NABH standards through policy oversight, audits, and compliance rounds during my short tenure.

Fortis hospitals

2 roles

Quality Assurance

Dec 2019 – Mar 2020 · 3 mos

Recommended by Fortis Hospital, Mohali for JCI Re-accreditation, following completion of voluntary training in the Quality Assurance Department at Fortis Hospital, Mohali.

AuditingQuality Assurance

Quality Assurance Intern

May 2019 – Nov 2019 · 6 mos

Conducting Root Cause Analysis and Failure Mode Effect Analysis
Performing Gap Analysis to identify areas of improvement
Data collection, analysis, and validation
Daily audits of patient files in wards and ICUs ensuring compliance with NABH & JCI standards
Auditing and ensuring document compliance as per NABH & JCI regulations
Proficient in Clinical Pathways and Clinical Audits