Swati Dubey

Operations Associate

India5 yrs 2 mos experience
Highly Stable

Key Highlights

  • Expert in building long-term client relationships.
  • Proven track record in new business development.
  • Strong team management and collaboration skills.
Stackforce AI infers this person is a B2B SaaS expert with a focus on client relations and business development.

Contact

Skills

Core Skills

Client RelationsNew Business Development

Other Skills

Long-Term Business RelationshipsTeam ManagementContract NegotiationAttention to DetailStakeholder ManagementCommunicationTechnical RecruitingSourcingNegotiationMicrosoft Excel

About

As a Senior Client Partner at ALOIS Solutions, I am responsible for building and maintaining long-term relationships with Fortune 500 clients, proposing solutions that meet their needs and objectives, and generating new sales that turn into loyal customers. I have a strong background in team management, contract negotiation, and new business development, which I developed through my previous roles as a Senior Account Executive and an Account Executive at the same company. In my recent work experience, I have successfully expanded the relationships with existing customers, as well as acquired new ones, in the APAC region, by understanding their goals, delivering exceptional client service, and working with my team and the company to achieve the target. I value collaboration, innovation, and customer satisfaction, and I strive to bring diverse perspectives and experiences to the team. I am passionate about finding solutions that create value for both the clients and the company, and I am always eager to learn new skills and domains.

Experience

Magnit

Supplier Validation Analyst

Sep 2025Present · 6 mos · On-site

Alois solutions

3 roles

Senior Client Partner

Jan 2024Aug 2025 · 1 yr 7 mos

Long-Term Business RelationshipsTeam ManagementClient RelationsNew Business Development

Senior Account Executive

Promoted

Dec 2022Jan 2024 · 1 yr 1 mo

  • Primary point of contact to build long-term relationships & deliver exceptional client service on a day-to-day basis to Fortune 500 clients.
  • Acquire a thorough understanding of key customer needs and requirements.
  • Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
  • Play an integral part in generating new sales that will turn into long-lasting relationships.
  • Understanding the client needs and goals, Maintaining and building relations and ensuring the team and company works effectively to achieve the target.
  • Responsible for new business development as well as client relationship management for APAC region.
  • Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.
Client RelationsNew Business DevelopmentTeam ManagementContract Negotiation

Account Executive

Sep 2021Dec 2022 · 1 yr 3 mos

Concentrix

Customer Service Executive

Jul 2020Apr 2021 · 9 mos · India

  • 1. Resolving customer complaints brought to our attention.
  • 2. Escalate unresolved issues to the appropriate internal teams.
  • 3. Collect prompt and accurate feedback from customers.
  • 4. Possessing excellent product knowledge to enhance customer support.

Education

The Maharaja Sayajirao University of Baroda

Bachelor of Arts - BA — Economics

Jul 2018May 2021

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