May 2021 – Jan 2025 · 3 yrs 8 mos · Mumbai, Maharashtra, India · Remote

• Lead product initiatives to create a seamless assessment creation experience for Teachers by proving them with super easy, AI integrated tools for the job.

Oct 2020 – May 2021 · 7 mos · Bengaluru, Karnataka, India

• Leading products for digitisation of FMCG supply chain in Nigeria for Alerzo

Dec 2019 – Sep 2020 · 9 mos · Bengaluru Area, India

• Managed Test, Learn & Search Products for Embibe
• Deeply involved in launching a TV App on Reliance Jio Set Top Box
• Launched new versions of Test across all Embibe Platforms i.e. B2C, B2B
• Made enhancements in web-based Test product to improve the experience and engagement.
• Launched Interactive Video Learning Solutions on TV App
• Launched Video Player for TV App as part of Learn Product
• Cross-functional Coordination between Multiple Engineering Verticals, Content, B2B Business & Product, Customer Support, Marketing, Brand, Design, and User Research.

Jun 2019 – Dec 2019 · 6 mos · Bengaluru, Karnataka, India

• Made Third-Party collaborations for learning components DIY on the tech front by adding configurable features on the admin portal. Reduced third-party integration time by 90%.
• Performed market research to include the latest tech innovations in Product Roadmap
• Reduced lab costs by 40% replacing existing vendors with new cost-friendly vendors
• Launched an internal operations tool for trainers, teaching assistants and faculty relationship groups to streamline internal operations.
• Managed ideation, conceptualization and wireframing of multiple features to enhance user experience on LMS.
• Increased course completion rate by 5% running marketing campaigns.
• Ran daily scrums, sprint planning, sprint grooming, sprint retrospective meetings, user stories to ensure agile product development.
• Reduced cost by removing high-cost components Tech Architecture.

Mar 2017 – May 2019 · 2 yrs 2 mos · Bangalore

• Managed over 100+ customers from India, South East Asia, and Middle East Asia.
• Served as Technical POC for all the client problems, post sales.
• Responsible for smooth on-boarding of clients, client happiness, educating clients on the product by conducting product demos and solving their technical challenges in the overall client journey.
• Conducted customer interviews to understand customer problems and provide solutions.
• Worked with Product Managers to recommend changes, improvements or deletions in products according to customer feedback.
• Planned and developed an internal dashboard for slicing and dicing of metrics to remove the dependency of third party tool to reduce cost.
• Worked on interactive ad creatives to increase CTR.
• Streamlined client integration process to increase the efficiency thus increased integration per month by roughly 20%.

Oct 2014 – Mar 2017 · 2 yrs 5 mos · Bangalore, India

• Joined as a member of the founding team.
• Launched modules like Deal Generation System, Deal Verification and Representative Allotment System, Measurement System, Product and Process Selection System, Quotation System, Profiles, Roles and Custom Dashboards, Admin Panel, Project Status Tracking System, Vendor Allotment and Job Card Creation, Job Progress Tracking System, Payment Tracking System, Email Notification System, end to end, both frontend and backend.
• Highly involved in product planning and strategy with the founders to launch the product and acquiring early customers.

Jun 2013 – Sep 2014 · 1 yr 3 mos · Hyderabad Area, India

• Worked on ERP Product on the Payments side - Payments Reversal and Third Party Payments Projects
• Solved over 60 bugs.
• Worked on one internal project for team attendance.
• JUnit and OATS Testing.