Elisa Cervantes

Operations Associate

Jalisco, Mexico8 yrs 6 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Led a cross-functional team of 7 professionals.
  • Achieved 15% cost savings through vendor negotiations.
  • Spearheaded office policy development for improved efficiency.
Stackforce AI infers this person is a Corporate Services professional with strong leadership and operational management skills.

Contact

Skills

Core Skills

Facility ManagementTeam LeadershipOffice ManagementBudget ManagementProject ManagementTeachingCommunication

Other Skills

Facility Management (FM)TeamworkManagementProcess OptimizationNegotiationLesson PlanningClassroom ManagementEvent OrganizationCreative StrategiesArticle WritingOrganizational SkillsPerseveranceCommunication SkillsPersonal DevelopmentEmotional Intelligence

About

Dedicated and results-driven Office Manager with nearly 8 years of experience in leading administrative and operational functions for EPAM SYSTEMS MEXICO. Proficiently manage a team of Office Specialists for LATAM offices and oversee the corresponding facilities of this region. Proven track record of optimizing office processes, enhancing efficiency, and driving team success.

Experience

Epam systems

4 roles

Associate Facility Manager

Promoted

Apr 2023Present · 2 yrs 11 mos

  • Lead and inspire a cross-functional team of 7 professionals in the LATAM offices, fostering a collaborative and high-performance work culture.
  • Oversee all administrative and operational aspects of the LATAM offices, ensuring seamless day-to-day operations and adherence to company policies.
  • Lead the planning and execution of company-wide events, including conferences, meet-ups, and team-building activities.
  • Spearhead the development and implementation of office policies, procedures, and workflows, resulting in improved efficiency and productivity.
  • Successfully manage office budgets, controlling expenditures while ensuring the availability of essential resources.
  • Collaborate with senior management to formulate strategic plans for the LATAM region, aligning office operations with the company's growth objectives.
  • Act as the primary liaison for the LATAM offices, facilitating effective communication and information sharing.
  • Negotiate contracts with vendors and suppliers, achieving cost savings of 15% through strategic sourcing and negotiations.
  • Conduct regular performance evaluations for team members, providing mentorship and professional development opportunities.
  • Maintain compliance with local regulations and legal requirements, ensuring the company's activities in the LATAM region are in line with relevant laws.
Facility Management (FM)TeamworkManagementCommunicationProject ManagementFacility Management+1

Senior Office Specialist

Promoted

Dec 2021Apr 2023 · 1 yr 4 mos

  • Manage complex administrative tasks and projects to support the smooth operation of the company, ensuring all office activities align with organizational goals.
  • Oversee a team of an administrative front desk professional, providing leadership, guidance, and fostering a collaborative work environment.
  • Spearhead the development and implementation of office policies, procedures, and workflows, optimizing efficiency and productivity.
  • Coordinate and manage executive schedules, including meetings, travel arrangements, and conference attendance.
  • Serve as a point of contact between various departments, facilitating effective communication and promoting cross-functional collaboration.
  • Monitor and manage office budgets, expenses, and procurement activities, consistently achieving cost-saving objectives.
Project ManagementTeam LeadershipCommunicationBudget Management

Office Specialist

Promoted

Dec 2019Dec 2021 · 2 yrs

  • As an Office Specialist at EPAM, I played a crucial role in supporting the smooth and efficient operation of our office. I was responsible for a variety of administrative tasks, ensuring the office functions effectively and providing vital assistance to our team.

Junior Office Specialist

Jan 2018Dec 2019 · 1 yr 11 mos

  • Administrative Support: Provide administrative assistance to Senior Office Specialist and department heads, including document preparation, data entry, and scheduling.
  • Office Management: Assist in managing office supplies, equipment, and facilities to ensure a well-maintained and organized workspace.
  • Communication: Serve as a point of contact for internal and external communications, handling phone calls, emails, and inquiries professionally and efficiently.
  • Meetings and Events: Assist in organizing and coordinating meetings, conferences, and company events, including making reservations and preparing meeting materials.
  • Data Management: Maintain and update databases, records, and files, ensuring accuracy and accessibility of essential information.
  • Travel Arrangements: Assist in making travel arrangements for team members, including booking hotels, and transportation.
  • Team Support: Collaborate with colleagues to support team objectives, including document preparation, meeting follow-ups, and assisting in special projects.
  • Office Procedures: Follow established office procedures and contribute to their improvement when opportunities arise.
  • Vendor Relations: Assist in managing relationships with office suppliers and service providers, including ordering supplies and processing invoices.
  • Office Efficiency: Identify opportunities to streamline office processes and improve efficiency, making recommendations for improvements.

Totalenergies

Practicante de Comunicación

Aug 2017Dec 2017 · 4 mos · Av. 8 de julio 2462

  • Estuve en un proyecto temporal llamado "Our History" en el cual elaboré un cuestionario que apliqué a los empleados con mayor antigüedad en la empresa, posteriormente, redacté anécdotas con la información recolectada y las traduje al idioma inglés para ser publicadas en la página web oficial.
  • Apoye en el Departamento de Recursos Humanos con la redacción de comunicados internos, además de organización de eventos, actividades y registro de asistencias.
CommunicationEvent Organization

Tna centro de idiomas

English Teacher

Jul 2016Jul 2022 · 6 yrs

  • English classes with teenagers and adults mostly. Able to handle groups of 15 people, create teaching material, activities, and lesson plans. Assessing students' progress and checking their performance.
TeachingLesson PlanningClassroom Management

Smartways inglés y tecnología para ti

English teacher

May 2015Jul 2016 · 1 yr 2 mos

  • English classes with teenagers and kids mostly. Able to handle groups of 20 people, create teaching material, activities, and lesson plans. Assessing students' progress and checking their performance.
  • Participation in two Summer Courses where different of dynamics in English where developed.
TeachingLesson Planning

Education

Universidad de Guadalajara

Licenciatura — Comunicación Pública

Jan 2014Jan 2017

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